Windows 10: IntelR Wireless-AC 9560 Malfunctioning?

Discus and support IntelR Wireless-AC 9560 Malfunctioning? in Windows 10 Network and Sharing to solve the problem; My laptop came with the IntelR Wireless-AC 9560, I've been experiencing the past months is that the connection with the router suddenly drops, and in... Discussion in 'Windows 10 Network and Sharing' started by EzekielLacbayen, Aug 5, 2021.

  1. EZEKIELLACBAYEN
    EzekielLacbayen Win User

    IntelR Wireless-AC 9560 Malfunctioning?


    My laptop came with the IntelR Wireless-AC 9560, I've been experiencing the past months is that the connection with the router suddenly drops, and in some cases it cannot communicate with it at all, yes I've tried using another device and have no problem with said device, when trying to ping my laptop yes it can connect to the router but the router itself seems to not be able to send data back with my other device, it says that the destination is "unreachable" however both the malfunctioning laptop and the working one is recorded on the router as active, I've tried a fresh driver install

    :)
     
    EzekielLacbayen, Aug 5, 2021
    #1
  2. BILLYS8
    BillyS8 Win User

    Cannot install drivers for Network adapter Intel Wireless-AC 9560.

    Cannot install drivers for Network adapter Intel Wireless-AC 9560.
     
    BillyS8, Aug 5, 2021
    #2
  3. HSEHESTEDT
    hsehestedt Win User
    Intell(R) Wireless-AC 9560 160MHz cannot start. (Code 10)

    I've had some similar issues with that adapter in the past where it would simply disappear completely. In my case I had to uninstall and reinstall the driver completely.

    Try these steps:

    1) While you have access to the internet, or from another machine, download the following 2 drivers:

    Download Windows(R) 10 Wi-Fi Drivers for Intel(R) Wireless Adapters
    Download Intel(R) Wireless Bluetooth(R) for Windows(R) 10

    One of these is the WiFi driver, the other is for the integrated bluetooth.

    Make sure you place these drivers on that laptop before you continue.
    Make sure that you know the name of the WiFi network you need to connect to and the password before you continue.

    2) Locate the WiFi Adapter in device manager:

    IntelR Wireless-AC 9560 Malfunctioning? [​IMG]

    NOTES: My WiFi adapter has a different name than yours because this particular machine has a different module installed.
    If the device does not show up in Device Manager, try enabling the display of hidden devices like this:

    IntelR Wireless-AC 9560 Malfunctioning? [​IMG]

    3) Right-click and select the option to uninstall the device. Make sure to delete the driver as shown below.

    IntelR Wireless-AC 9560 Malfunctioning? [​IMG]


    IntelR Wireless-AC 9560 Malfunctioning? [​IMG]

    4) After uninstalling, install the two drivers you downloaded.

    5) You will need to rejoin your wireless network.
     
    hsehestedt, Aug 5, 2021
    #3
  4. AMELIA VIGIL
    Amelia Vigil Win User

    IntelR Wireless-AC 9560 Malfunctioning?

    'Intel(R) Wireless -AC 9560 adapter error

    'Intel(R) Wireless -AC 9560 adapter was showing an error so I uninstalled it after trying to update and do a bunch of other things now I am trying to re install and nothing is letting me- How would I find this in
    my computer back end if I did not fully delete?
     
    Amelia Vigil, Aug 5, 2021
    #4
Thema:

IntelR Wireless-AC 9560 Malfunctioning?

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