Windows 10: Interesting bug in Microsoft's Phone Link app: It only makes calls with SIM1 and I CANNOT...

Hi there.I'm enjoying using MS Phone Link on my Windows 11 but There is a Problem :I am not able to make my calls with other sim card, when I'm texting I have this ability but there is non in calling I only have 1 call button that makes the calls with my first simFYI: I Have Xiaomi POCO X3 Pro Mobile PhoneThanks.

:)

 

Call dropped when making call using SIM1 and using data through SIM2

Hi,



Thanks for coming back on this thread.



I see that you are being unable to use your Windows Phone for call on SIM1 while the SIM2 is active for date connection, I would suggest you to try to soft and hard reset. If still same issue, I would suggest to contact your device manufacturer.



Soft reset: Press and hold simultaneously on volume down + power button for at least 15 seconds.

Hard reset and your phone stuff backup, refer to link here below.

Windows Phone 8.1 End of Support: FAQ - Microsoft Support



Kind regards,



Carlos K.

Microsoft Support.

 

Your Phone App: Ringtone and Call quality terrible?

Hi,

Anyone help with this? Thanks.

Windows 10 version: 1909 (Build: 18363.815)
Your Phone App version: 1.20041.85.0
Your Phone Companion Link to Windows app version: 1.20041.82.0
Link to Windows Service version: 1.0.5.2.30

Samsung Galaxy S10: Android 10 / OneUI 2.1

It worked fine using my Surface Pro 4 but on my new Surface Pro X the Ringtone and Call Quality through the Your Phone app are terrible: Constant crackling, tapping whatever you want to call it. Kind of like coins being dropped.

All other aspects of Your Phone work wonderfully.

I've tried:

Phone:

1. Bluetooth: Unpairing the Surface Pro X
2. Your Phone Companion App: Clearing Application Data/Cache

Surface Pro X:

1. Settings -> Bluetooth: Unpairing the phone
2. Settings -> Phone: Unlinking the phone
3. Settings -> Apps: Your Phone App: Repair and Reset

I then set it all up again which went through all fine.

I've also tried:

1. Device Manager -> All Bluetooth Drivers -> Update Driver
2. Paired a Bluetooth speaker to my Surface Pro X. This works fine.

I suspect the issue is related to the Your Phone App and Bluetooth but don't know where to check next?

Because the crackling noise seems to be bluetooth related.

Thanks

- - - Updated - - -

Anyone?

Thanks

 

Old call will not delete out of Phone Link on my pc

If you're facing difficulties in removing an old phone call entry from the Phone Link app on your PC, even after trying common troubleshooting steps like uninstalling, reinstalling, and clearing cache/storage, you might need to take more advanced steps to resolve the issue. Here are some suggestions:

1. Sync and Refresh Data: Make sure that your Phone Link app is synced with your phone's call history. Sometimes, issues can arise if the sync between the app and your phone isn't functioning properly. Check if there's an option to manually sync or refresh the call history within the app settings.
   
2. Check Phone Permissions: Ensure that the Phone Link app on your PC has the necessary permissions to access your phone's call history. Sometimes, issues can occur if the app doesn't have the right permissions.
   
3. Check for Updates: Ensure that both the Phone Link app on your PC and the associated app on your phone are up to date. Outdated software can sometimes cause glitches and unexpected behavior.
   
4. Contact App Support: If the issue persists, reach out to the app's support team. They might have encountered similar issues before and could provide guidance specific to their app's functionality.
   
5. Reset App Settings: If the app has an option to reset settings or clear data (not just cache), consider using this option. However, be cautious as this might remove any personalized settings or configurations you've made within the app.
   
6. Windows Updates: If you're using Windows, make sure your operating system is up to date. Sometimes, Windows updates can include bug fixes that might address issues with third-party apps.
   
7. Temporary Workaround: If the above steps don't resolve the issue and the old call log entry is causing inconvenience, you might consider using the Phone Link app on a different device if possible.
   
8. Patiently Wait: Sometimes, syncing and cloud services can take some time to update and reflect changes. It's possible that the old call log entry might eventually disappear on its own as the synchronization process catches up.
   

Remember that each app's behavior can vary, and specific steps might differ based on the app's design. If you're unsure about the right steps to take, don't hesitate to reach out to the app's support or help documentation for more detailed assistance.