Windows 10: Intermittent black screen with no inputs accepted

Discus and support Intermittent black screen with no inputs accepted in Windows 10 BSOD Crashes and Debugging to solve the problem; Lately I have been getting intermittent black screens and rejected mouse/keyboard inputs with the system recovering after about 30 seconds UNLESS I am... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Leifurh, Sep 4, 2020.

  1. LEIFURH
    Leifurh Win User

    Intermittent black screen with no inputs accepted


    Lately I have been getting intermittent black screens and rejected mouse/keyboard inputs with the system recovering after about 30 seconds UNLESS I am playing certain games - in which case the system remains unresponsive and requires rebooting. Although I am not sure, I suspect this error message which is sprinkled through my "Diagnostic Data Viewer" log may be relevant. Any ideas?


    Windows


    Description
    Faulting Application Path: C:\Windows\System32\WerFault.exe
    Creation Time: 9/3/2020 11:00:45 AM
    Problem: Hardware error

    Status: Report sent


    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 117

    Parameter 1: ffffd087b8adf010

    Parameter 2: fffff8032e8db668

    Parameter 3: 0

    Parameter 4: 6458

    OS version: 10_0_19041

    Service Pack: 0_0

    Product: 768_1


    Extra information about the problem

    Bucket ID: 18446744073709551615


    Thanks in advance for any help :-

    :)
     
    Leifurh, Sep 4, 2020
    #1
  2. DHAVELYN MER
    Dhavelyn Mer Win User

    Intermittent black screen problem in Windows 10

    Hi Warren,

    There are several reasons why you are facing an intermittent black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • On which scenarios did the black screen issue happen again?
    • Have you recently installed any updates?
    • Have you made any particular changes to your device prior to this happening?
    • Are there any 3rd party programs or software installed on your computer?
    • To make sure we have not missed on anything, may we know the list of steps that you have done to resolve the issue?

    Your response is greatly appreciated.
     
    Dhavelyn Mer, Sep 4, 2020
    #2
  3. NORDIC
    Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Sep 4, 2020
    #3
  4. DHAVELYN MER
    Dhavelyn Mer Win User

    Intermittent black screen with no inputs accepted

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Sep 4, 2020
    #4
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Intermittent black screen with no inputs accepted

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