Windows 10: Intermittent hard freezing/reboots with specific program

Hey there! My computer is either hard freezing intermittently or rebooting specifically while playing Lord of the Rings Online. I factory reset my computer with a clean install of windows 10 pro then reinstalled lotro. No go. I tried switching from the 64x beta lotro client to the 32x, Intermittent hard freezes where I can't use ctrl+alt+del, or sometimes it just reboots. Including link to my admin event viewer report, and directx information readout.


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reboot/freeze problem

my computer runs fine for about 20-30 minutes and then reboots/freezes(sometime it reboots, sometimes it freezes)
i have an evga 680i A1 board, 4x1gig xms2 dhx, q6600, 2x8800ultra's, 2x150gb raptors, pci-e wireless n card.

i have tried running the computer at stock speeds and voltages and have the same problem, so it's not an overclock issue.

it seems to be a software problem. but where do i start? the computer run @3.6ghz can run all night(9hours) orthos stable, but when im using it, it locks up every 20-30 minutes.

any suggestions?

 

Intermittant Windows 10 freezing or rebooting

Hi everyone,

I just purchased a new video card (GeForce GTX 1070) to run VR and I wanted a clean system to work with.

I took the following steps:

1. Updated the motherboard bios to the latest level.

2. Installed a brand new hdd.

3. Installed Windows 7 Pro 64bit from DVD.

4. Updated until it asked me to install Windows 10.

5. Upgraded to Windows 10.

6. Installed the new drivers from the GeForce website.

Since then I have been experiencing intermittent freezing or rebooting with no BSD. It does not seem related to cpu or gpu load. I was able to use the Vive headset for several hours with no trouble, but had the system freeze with no intensive tasks running.

I've include the files Gerry always seems to ask for

Shared items 7-5-2016

I'm just looking for some help determining where I should be looking next for the issue.

Thanks,

Chris

 

Windows freezes on the revolving circle upon reboot

Hi Peter,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• What happens if you do not restart when the blue circle freezes?
• Does the freeze happen only during reboot?

For now, I suggest that you place your computer in Safe Mode and reboot your computer and check if you still experience the freeze. To log into Safe Mode refer to the article provided in the link below

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

If you get the same symptoms in this mode as well, then I suggest that you check if you hard drive has any errors. To do so follow the steps below

1. Open This PC and then navigate to c: drive.

2. Right click on the drive and select Properties.

3. Then click on the Tools tab and under Error Checking
click on Check.

Hope this helps.