Windows 10: Intermittent PC crashing or PC restarts with BSOD, black screen or non responsive

Discus and support Intermittent PC crashing or PC restarts with BSOD, black screen or non responsive in Windows 10 Software and Apps to solve the problem; Only started about 4-6 months ago.usually after exiting, or starting a game/web browser, recently also started happening at start up. can happen... Discussion in 'Windows 10 Software and Apps' started by Douglas Dixon, Feb 9, 2025.

  1. Intermittent PC crashing or PC restarts with BSOD, black screen or non responsive


    Only started about 4-6 months ago.usually after exiting, or starting a game/web browser, recently also started happening at start up. can happen consecutively, then doesn't occur again for a few hours.I was out of town so my previous post was canceled. here is the original information, and the information I was asked to provide.Okay, I am at the point where I am now creating a post and asking for help, cause I am at my whit's end.This has been going on for awhile now, I've become so used to it I can't say for sure, maybe 6 months?First off, there were no issues before this started, and no ther

    :)
     
    Douglas Dixon, Feb 9, 2025
    #1

  2. Intermittent black screen problem in Windows 10

    Hi Warren,

    There are several reasons why you are facing an intermittent black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • On which scenarios did the black screen issue happen again?
    • Have you recently installed any updates?
    • Have you made any particular changes to your device prior to this happening?
    • Are there any 3rd party programs or software installed on your computer?
    • To make sure we have not missed on anything, may we know the list of steps that you have done to resolve the issue?

    Your response is greatly appreciated.
     
    Dhavelyn Mer, Feb 9, 2025
    #2
  3. Thrackan Win User
    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, Feb 9, 2025
    #3
  4. steve108 Win User

    Intermittent PC crashing or PC restarts with BSOD, black screen or non responsive

    Intermittent laptop crashes to black screen only while plugged in

    Looks okay and my Dell laptop appears to have basically the same settings for Balanced power plan.

    Trying the BIOS rollback seems like the next logical thing to try.

    What were you using before 1909? Have you considered updating to 2004?

    Learning how to make full backups is a good skill to learn Backup and Restore with Macrium Reflect You can go back to the state your PC was in when you made the backup image within 30 minutes.
     
    steve108, Feb 9, 2025
    #4
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Intermittent PC crashing or PC restarts with BSOD, black screen or non responsive

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