Windows 10: Intermittent wifi connection with Surface Pro

Discus and support Intermittent wifi connection with Surface Pro in Windows 10 Network and Sharing to solve the problem; I have had a surface pro for several years and about 3 months ago it started having trouble connecting to wifi. It is intermittent, usually struggling... Discussion in 'Windows 10 Network and Sharing' started by ACT444, Jan 12, 2021.

  1. ACT444 Win User

    Intermittent wifi connection with Surface Pro


    I have had a surface pro for several years and about 3 months ago it started having trouble connecting to wifi. It is intermittent, usually struggling to connect but once I eventually connect can take anything from a minute to 30 minutes as long as I am using it, it is stable. All my other devices iPad, iPhones, android phones, Lenovo PC, work computer all connect with no problems. I have tried factory resetting the router a Virgin Hub3, updating the device drivers, and separating the 2.4GHz and 5GHz networks. The Windows trouble shooting says it can't find the problem. Sometimes I get the world icon and it says no internet, other times it shows the wifi logo with full bars but says, "no internet, secured". Sometimes it even says "connected, secured" but then won't load the page. We have had a work computer HP that also has the same issue, but all other devices are fine.


    I am considering upgrading the router in the hope that is it due to some incompatibility between devices, but that is an expensive fix if it isn't going to work. Grateful for any wise words of advice - please make them simple, I am not that tech savy.

    :)
     
    ACT444, Jan 12, 2021
    #1
  2. Brink Win User

    Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop Surface

    Source: Announcing availability of the Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop Surface
     
    Brink, Jan 12, 2021
    #2
  3. Brink Win User
    Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop


    Source: Announcing availability of the Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop Surface
     
    Brink, Jan 12, 2021
    #3
  4. wpcoe Win User

    Intermittent wifi connection with Surface Pro

    No WiFi in Win10 Pro (1903) Windows Sandbox

    I (seemingly) successfully updated my Surface Pro 6 to v.1903 today, and after some initial fumbles enabling it, now have Windows Sandbox enabled and it seems to open just fine. However, there is no WiFi access within Sandbox.

    Accessing Settings for Network & Internet, the list on the left is:
    Status
    Ethernet
    Dial-up
    VPN
    Airplane mode
    Date usage
    Proxy
    WiFi appears no place in that window. Network status shows No Internet Access.

    What step am I missing to be able to access the internet from within the Sandbox using my computer's WiFi connection?
     
    wpcoe, Jan 12, 2021
    #4
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Intermittent wifi connection with Surface Pro

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