Windows 10: internal dvd no longer recognised since latest update

internal dvd no longer recognised since latest update


Toshiba Tecra C-50E, Windows 10 Pro 2004


i am unable to find out how to restore it


tried the new Settings > bluetooth and other devices > nothing

the old Windows System > add a device > nothing


any help out there

:)

 

Windows 10 does not recognise external usb dvd drive. NEW METHOD REQUIRED fornfix

So, after a recent update, my father-in-laws laptop has stopped recognising his external dvd drive. It shows up in device drivers as an initio device, and in portable drives, it's listed as e:\ but it doesn't show up as a drive in file manager windows.

This happened previously, and I used a fix listed here

Link to old fix

METHOD 5 and METHOD 6

My problem is, that now he has updated windows to most recent version, this fix no longer seems to work, and if you notice at the bottom of the support methods provides, it specifically states that these methods should NOT BE NECESSARY in the latest updates.
Any suggestions would be greatly appreciated.

EDIT: I originally listed the steps detailed in old fix, but formatting disappeared and it became a wall of text, so just provided link and methods used. Please read original methods to see steps I have already taken.

 

The DVD drive was not showing not recognised.

Thanks for info.

i have followed steps but still not working.

the DVDs/cd drive is shown in file manager and it shows it to be working correctly but when a cd/ dvd disc is inserted it is still not recognised.

If if I double click on the drive in file manager the disc is ejected and I am asked to insert a disc.

Any further suggestions?

regards

 

Windows 10 does not recognise the DVD/CD Rom on PC

Since Windows 10 update 3 days ago, my DVD/CD is not recognised nor is it listed in device manager. View hidden devices and it states it is unplugged but it is an internal device.

Help please

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