Windows 10: Internal Hard disk drive Import failed. Please help!

submitted by /u/vyomkhare
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:)

 

No drive found on my internal hard disk on Dell Latitude E5430.

Hello,My laptop (Dell Latitude E5430) was working perfectly till yesterday. But yesterday night, it restarted on its own and ever since, it's stuck at this screen:



Also, inside the BIOS, no UEFI bootable hard disk drive is being listed.



The UEFI flash disk option shown above is that of my bootable pen drive with Windows 10 installation copy.I googled this issue a bit and the results were as follows:

1. one thread suggested that I should run Dell's internal diagnostics to see if there anything wrong with hard disk. I did that but every component, including the hard disk one, passed these internal test.
   
   
2. a second thread suggested that I should try to remove and reseat the hard disk. I did that following Dell's user manual.
3. another thread suggested that I should reinstall my windows 10 afresh. But when I try to do so, the windows installation wizard doesn't list any drive in the hard disk. It's as if it doesn't detect hard disk at all.
   
   

In a nutshell, while the hard disk is being detected, but none of its drives is. However, the hard disk consisted of 3 drives:

1. C: with the windows' and applications' installations,
2. D: with all of my data,
3. E: which was recovery drive.

Any troubleshooting suggestions?I'm sorry I am not able to help you guys with any logs and stuff because I don't know how to get them when I can't get my Windows to boot. I'm not even sure if this is the correct section where I should be posting this thread.. I'm just so confused right now. *cry

A few weeks ago, I had upgraded (not fresh installation) from windows 10 version 1607 to 20H2. The version 1607 installation was a clean one (from scratch, after formatting the hard disk and creating new partitions).

 

Recovery from failed hard drive

Hi,

To assist you better, please answer the following questions;

• 
  What is the make and model of the hard drive?
  
• 
  Did you get any error messages while using the failed hard drive?
  
• 
  When you say failed hard drive, are you referring to external hard drive or internal hard drive?
  

I suggest you to refer to the below Microsoft help article, which explains about the recovery option in Windows 10 and check if it help.

Recovery options in Windows 10

Get back to us for further assistance, we will be glad to help you.

 

2 of my internal hard drives, not been reconized!!

Try using diskpart to convert one of the drives to basic disk

Code: diskpart list disk (verify this with disk manager to make sure the drive numbers haven't changed. The two disks you are trying to clean should have a * in the Dyn column) select disk # (#= the disk number) convert basic clean create partition primary select part 1 format fs=ntfs quick[/quote]