Windows 10: Internal Microphone Issue

I cannot get the internal microphone to pick up when I record a video from the laptop. I've checked the settings and troubleshooting for the microphone. All the settings are up so that you should be able to hear, but you cannot.

:)

 

Constant Muting Internal Microphone

Hi Terri,

If the internal microphone of your device is muting on its own, it can be due to an incompatible driver, broken system components or a software conflict has occurred. To isolate your concern, we’d like to confirm if you’ve made some
changes and updates on your computer prior to the issue.

Additionally, we suggest that you run the troubleshooter to fix any sound issues. Please check this
article for the instructions and choose from the drop-down list for other troubleshooting
steps that you can follow.

Let us know how it goes after performing the suggested steps.

 

Microphone issues

Hi Michael,

Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

• Incorrect settings (microphone is not set as default device)
  
• Corrupted or outdated driver
  
• Faulty device
  

For us to isolate the issue, we'd like to know the following:

• Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
  
• Have you tried connecting other microphone to your computer?
  
• Have you tried connecting the microphone to the other computer?
  

In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
Geethu B's on this
link.

We're looking forward to your reply.

 

Internal Microphone in Laptop and Sleep mode issues after windows 10

Hi Sharmarke,

Welcome to the Microsoft community.

You could face this issue when the Microphone is not getting detected by the Operating System. Please follow the steps given below and check if it helps you.

Method 1: Make sure that the Microphone is not disabled and is set as default.

Step 1:

Even though you have enabled the Microphone, I suggest you to set as default in the computer. Follow these steps to check this:

• Press Windows key + X and select
  Device Manager.
• Search for Sound, video and game controller drivers
  and expand it.
• Right click on the driver mentioned there and select
  Uninstall.
• Follow the onscreen steps.

Step 2:
Adjust the input level if you have difficulty recording. Click Properties, and then click on Levels.

Method 2: Uninstall and Reinstall the driver from manufacturer's website.

Updating drivers always do not work, let us try to uninstall and reinstall the driver. You can follow the steps given below to uninstall the Sound, video and game controller driver.

Step 1: Follow the step given below to uninstall the
Sound, video and game controller drivers.

• Press Windows key + X and select
  Device Manager.
• Search for Sound, video and game controller drivers
  and expand it.
• Right click on the driver mentioned there and select
  Uninstall.
• Follow the onscreen steps.

Step 2: Reinstall the drivers from the manufacturer’s website.

You can also refer to the steps given in the link given below. Please select the correct model number.

HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Try the additional steps given in the link below. The step are almost same for Windows 10 Technical Preview.

Resolving microphone problems (Windows 8)

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03421813

If the issue persists, I suggest you to use the sound recorder and check if you are able to record the sound.

• In the Windows Start screen, type “sound recorder”, then select Sound Recorder from the search results.
• Try recording your voice through your microphone, then play it back. To do so, simply tap or click Start Recording, speak to the microphone, and then save the file so you can play the recording.

This will helps us to find out if the issue is with any online messenger like Skype or Windows

Issue 2: This could be an issue with the corrupt power plan settings. This issue might also occur due to outdated display driver or some other devices are responsible to keep it
awake.

I would suggest you to refer to the suggestion provided by Pinaki Mohanty replied on October 29, 2013.

http://answers.microsoft.com/en-us/...ode-does/2b3f4b49-5645-40fb-810b-5bed4eb6e412

Let us know the status of the issue. We will help you further.