Windows 10: Internal Microphone not working in Zoom...working everywhere else.

I've googled the heck out of this subject and have tried different things that seemed to have worked for others but I can't get the internal microphone to work in Zoom. It had been working since I bought this HP Envy Laptop but today it stopped. Please help!

:)

 

Microphone not working in zoom

I have a new HP Laptop running Windows 11 with a built in camera and microphone using the driver (Microphone array Intel Smart Sound Technology for Digital Microphones). The microphone works for Cortana and other applications but doesn’t work for zoom. I’ve checked the privacy settings and the setting for zoom is turned on. I’ve gone to the sound setting and clicked on the microphone and I can see the green sound bar move up and down when I speak so I know the microphone is working. I can buy an external microphone and plug it in but would like to have the internal mic working. Anyone else having this problem? Does anyone have a solution?

 

Microphone not working in zoom

Hi bluejay007-

I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

On the zoom application, does the microphone sets to your internal microphone, if not, kindly check on its settings.

If the microphone is working on other application, try to uninstall and re install your zoom application and see if that helps.

Please let me know what will happen. Hope this will help and have a blessed day!

Thanks,

Kevin B.

Independent Advisor

 

internal microphone not working

hello all, I got a new laptop and 2 days into using it the internal microphone stopped working. I tried videochatting and it just wasn't picking up any sound.

• I am sure that it is enabled, and set as default microphone
• all my windows updates are updated
• I updated all individual drivers that had anything to do with this internal mic in device manager
• I also tried uninstalling it and restarting my laptop
• troubleshooting it has been giving out the same response for a day now: audio not working and I discovered that the issue is with this guy

All other sounds work (like songs, videos, movies), but it just refuses to pick up any sound. The main concern that I have is that the previous day, I had a zoom meeting and it was working perfectly, fast forward to yesterday and it suddenly stopped.

My laoptop is the ASUS zenbook flip 14'', ryzen 5, vega radeon 8, and I have windows 10 installed on it.

Hoping you guys can help me, thank you in advance.