Windows 10: Internal Sound Problem?

Discus and support Internal Sound Problem? in Windows 10 Drivers and Hardware to solve the problem; My HP Envy has sound problem. The troubleshooting shows no issue at all, yet no sound is coming out. This occurs very sudden. I was using my laptop... Discussion in 'Windows 10 Drivers and Hardware' started by Ramzi Manalao, May 14, 2020.

  1. RAMZI MANALAO
    Ramzi Manalao Win User

    Internal Sound Problem?


    My HP Envy has sound problem. The troubleshooting shows no issue at all, yet no sound is coming out. This occurs very sudden. I was using my laptop when suddenly the sound disappeared and heard a tiny clank.


    I connected to remote desktop and all of a sudden I could hear the sound from the laptop but from my phone remote desktop.

    :)
     
    Ramzi Manalao, May 14, 2020
    #1
  2. RADNEY DRI
    Radney Dri Win User

    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, May 14, 2020
    #2
  3. CADAVECA
    cadaveca Win User
    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Internal Sound Problem? :p
     
    cadaveca, May 14, 2020
    #3
  4. FIREBERD
    fireberd Win User

    Internal Sound Problem?

    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, May 14, 2020
    #4
Thema:

Internal Sound Problem?

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