Windows 10: Internal speaker stoped working / shows no speaker hooked up.

I have a1 year old HP Envy all in one 27" computer. I am not sure when, but there is no longer a connection to the internal audio speaker. I can only connect to a Bluetooth speaker. I went through all the recommended updates. when I look at sound settings, the choose your output device shows no output devices connected. Not sure how this happened or how to fix it.

:)

 

Switching off internal computer speakers

This is a subject that has been raised before but Microsoft seems to refuse to answer. As a result of a previous update to Windows 10, the internal computer speakers work as well as the external sound system. There is no apparent way to switch off the
internal speakers and just have the external sound system working. A previous contributor suggested that Microsoft had a solution to this bug but wouldn't elaborate. This seemed very childish.

I ask the question again: Could someone give a step by step process for switching off internal computer speakers AND leaving the external speakers working. I have tried every setting but nothing fixes the problem. Surely this isn't rocket science and
it would be easy for Microsoft to write a bug fix???

Lack of action just infuriates users unnecessarily.

 

speaker hook up

I tried hooking up my speakers after having to move my system. They are not working. I have the connect wire into my tower. The speaker does not come on

 

How do I mute my internal laptop speakers leaving external speakers on

Hello everyone, I'm a newbie. Windows 10. Incredibly I was innocently dusting my Del laptop keys when my computer sound (usually set on Pandora music) was muted, showing an 'x' over speaker icon on taskbar. Previously I could just click it to get it unmuted. This time it took about two hours of my time. Now I have sound coming out of both my external speakers and my internal speakers, when previously just plugging in my external speakers would mute my internal, or built-in, speakers. Is there any way I can mute my internal speakers without muting my external speakers without spending the rest of the day in troubleshooting, involving detailed examination of my motherboard and countless other steps?
Thanks for listening!
tma