Windows 10: Internet and bluetooth drivers stop working when laptop is closed

I've been having what appears to be a common problem with my internet and bluetooth drivers. It use to happen randomly but now it happens everytime I close my laptop lid.What happens:Wifi and bluetooth button disappear and consequently wifi and bluetooth won't work. In device manager the devices have the status "This device cannot start. Code 10" I have been able to fix this by power cycling, network resets, and bios restore defaults; but I have to do this everytime I use the laptop. It used to only happen occasionally but now it will happen everytime I close the laptop lid.I was hoping to

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Internet randomly stops working on laptop

Hi,

Several factors may affect your Internet connection that may potentially affect its performance or for it to stop working randomly. To better assist you, we would like to ask you a few questions:

• Is this the first time that you've encountered the issue using your laptop?
• Have you made any recent changes on your laptop prior to this issue?
• Did you encounter any error messages? If so, please send us a screenshot of the exact error.
  
• What troubleshooting steps have you performed so far?

We'll keep an eye out for your response.

 

Bluetooth is not working — troubleshoot claims I don't even have it

I have done all the following steps:

- installed bluetooth driver from manufacturer
- hit windows update
- updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
- updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
- turned on and restarted all bluetooth support in services.msc
- conducted bluetooth troubleshooting
- conducted hardware troubleshooting

 

Bluetooth drivers not retained

Due to a malfunction, the wireless module of my Dell XPS 15 had to be replaced. Since the replacement, I'm unable to use the bluetooth which is included on the same module (Intell AC9260). I've tried the drivers suggested by Windows as well as the manufacturer specific driver and the generic chipset driver. All with the same result: It will work after the installation, but will disappear after a reboot.

After booting my laptop the bluetooth device shows in Device Management as having a problem with error code 43: "windows has stopped this device because it has reported problems. (code 43)". I can run the problem solver for bluetooth and the device will function normally, until a reboot.

I've put in a new SSD to be able to run a clean install of Windows-10 or even an Ubuntu installation. In both cases the bluetooth works as expected. Which points in the direction of my current Windows installation having an issue somewhere. Any ideas or suggestions to further analyze and fix the issue are appreciated since a clean install at this moment is no option.

Laptop: Dell XPS 15
Windows version: 1909 build 18363.900
Wireless module: Intell Wireless AC-9260
Bluetooth driver: Microsoft 10.0.18362.1 (WinBuild 160101.0800)