Windows 10: Internet browsers not working

Discus and support Internet browsers not working in Windows 10 Software and Apps to solve the problem; My pc has internet connection and can use the internet to do things like play games. However, I am unable to access the internet through any browser... Discussion in 'Windows 10 Software and Apps' started by Alex Kaulbach, Jun 10, 2025 at 11:02 PM.

  1. Internet browsers not working


    My pc has internet connection and can use the internet to do things like play games. However, I am unable to access the internet through any browser such as brave, opera gx, or Microsoft edge. I am even unable to access Microsoft support through browsers. Whenever I search something whether a url directly or just anything at all I get the following message. “The connection for this site is not secure” followed but the “website url here sent an invalid response” and the third line is “ERR_SSL_PROTOCOL_ERROR”. Quotation marks are used to indicate direct text from internet browser. My device is

    :)
     
    Alex Kaulbach, Jun 10, 2025 at 11:02 PM
    #1

  2. New Windows 10 upgrade Internet browsers won't work

    Hi Spencer,

    Thank you for being part of Windows 10.

    We appreciate you for trying some troubleshooting steps to resolve the issue.

    Before proceeding, we need more information to help you better.


    • On which browser you are not able to browse internet except Internet Explorer/EDGE?

    • Do you get any error when you try to access internet on particular browser?

    • Do you use any proxy server?

    • What are the Microsoft fixes you tried to resolve the issue?
    As a work around, I suggest you to browse the Internet on Internet Explorer/EDGE as you are able to browse internet on these browsers.

    Kindly follow the below step and check if it helps.

    Try to change the settings on the Internet Explorer and check if it helps.

    1) Open Internet Explorer on the desktop.

    2) Click on Tools icon option on the top right corner.

    3) Select Internet Options from the list.

    4) Click on Connection tab.

    5) Click on LAN Settings.

    6) Check the box which says “Automatically detect settings ".

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Jun 10, 2025 at 11:23 PM
    #2
  3. Error: "Internet Explorer is not responding" and "Website not responding" while accessing the browser on Windows 10

    Hi,

    Thank you for your response and information.

    As Windows 10 as Microsoft Edge in-built browser, I suggest you to try that browser and check if this issue persists.

    For the issues with Internet Explorer try the below and check if it helps.

    Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

    • Press Windows key, type troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click onInternet Explorer Performance and follow the onscreen instructions.

    Step 2: I suggest you to turn off and on Internet Explorer and check if it helps.

    Follow the below steps:

    • Press Windows + R, type Control Panel
      and hit Enter.
    • Click on Programs and Features.
    • Click on Turn Windows features on or off from the left pane.
    • Uncheck Internet Explorer, click on Ok.
    • Restart the computer and repeat the same as above to place a check mark on Internet Explorer.

    Hope it helps. Kindly update the status of this issue for further assistance.
     
    Deepika Gowda, Jun 10, 2025 at 11:23 PM
    #3
  4. Internet browsers not working

    Internet Explorer browser on Xfinity X1

    Suggest steps to install Internet Explorer browser on Xfinity X1.

    Thank you.
     
    NurNadiahAbd Hamid, Jun 10, 2025 at 11:23 PM
    #4
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Internet browsers not working

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