Windows 10: Internet connection problem

Discus and support Internet connection problem in Windows 10 Network and Sharing to solve the problem; My laptop connects with WiFi, it also shows that the internet connection is available but when I try to brows through any web browser it doesn't. It... Discussion in 'Windows 10 Network and Sharing' started by amollimje22, Jul 9, 2016.

  1. Internet connection problem


    My laptop connects with WiFi, it also shows that the internet connection is available but when I try to brows through any web browser it doesn't. It shows that can't connect to web.. What is the problem? I am not understanding, even I tried Ethernet port same problem continued.. please help me.

    :)
     
    amollimje22, Jul 9, 2016
    #1

  2. Internet connection problem in ethernet connection

    Hi,

    Thank you for your reply and update.

    We are sorry for the inconvenience caused.

    I suggest you to reset Internet explorer and see if it helps.

    Refer to the below Windows article link:

    How to reset Internet Explorer settings

    https://support.microsoft.com/en-us/kb/923737

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend
    that you note these sites before you use the Reset Internet Explorer Settings feature. Also re-enable the add-ons..

    Please post back if you have any issues related to Windows and we will be glad to assist you further
     
    Suvarna Govinda, Jul 9, 2016
    #2
  3. Internet connection problem in ethernet connection

    Hi,

    Thank you for posting your query on Microsoft Community.

    We regret for the inconvenience caused to you.

    1. Which browser do you use to access Internet?

    2. What is the make and model of the system?

    Please follow the below methods to resolve the issue:

    Method 1: I would suggest you to Run Network troubleshooter to diagnose the exact issue. , it will automatically detect the problem and fix it.

    1. Press Windows + X keys on the keyboard and select
    Control Panel.

    2. Type Troubleshooting in the search bar on the Control Panel.

    3. Click on View all on the left navigation pane.

    4. Click on Network troubleshooter.

    5. Click on Advanced on the Network troubleshooter
    dialog box and click on Run as administrator (Enter the credentials if required).

    6. Click on Next and follow onscreen instruction complete the Network troubleshooter.

    If the issue still persist try the below steps provided.

    Method 2: Uninstall and reinstall the network adaptor driver
    and check if it helps.

    Follow the steps provided, to uninstall and reinstall the display driver.

    1. Press
    Windows logo + X key.

    2. Click on
    device manager.

    3. Select the
    network adaptor.

    4. Right click on it and click on
    Uninstall.

    5. After the uninstalling the drivers
    restart the computer. This should automatically install proper drivers for it.

    You may also download and install the latest network adaptor
    drivers from the manufacturer’s website.

    Refer the below link for more information:

    Why can't I get online?

    Wired and wireless network
    problems


    How do I fix network adapter problems?

    Note: It applies to Windows 10.



    Hope this information is helpful. Please let us know the results. Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.
     
    Suvarna Govinda, Jul 9, 2016
    #3
  4. bro67 Win User

    Internet connection problem

    Are you using your own personal Internet, or using someone else's? Who is your ISP if it is your own Internet connection.
     
    bro67, Jul 10, 2016
    #4
Thema:

Internet connection problem

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