Windows 10: Internet Connection Problems Caused by Windows Update Security Intelligence Update for...

Discus and support Internet Connection Problems Caused by Windows Update Security Intelligence Update for... in Windows 10 Software and Apps to solve the problem; Hi, I've been experiencing a problem where either my wifi/ethernet connection is having packet losses, and running Speedtest by Ookla, it only gets... Discussion in 'Windows 10 Software and Apps' started by aemsx7, May 28, 2025 at 3:32 PM.

  1. aemsx7 Win User

    Internet Connection Problems Caused by Windows Update Security Intelligence Update for...


    Hi, I've been experiencing a problem where either my wifi/ethernet connection is having packet losses, and running Speedtest by Ookla, it only gets 10Mbps & 0.2 Mbps downloads and uploads, I've tried a bunch of things and found out that the problem is caused by needing to update Windows for security intelligence update for microsoft defender antivirus and it occurs, from what I've learnt, everyday. I ran troubleshooter for Windows Update and got this result:and I still find myself needing the update, thus affecting my connection to the Internet.I would like to use my computer to watch movi

    :)
     

  2. Windows 7 Ultimate (64) Security updates not installing.

    I have been having problems in installing the updates that I have listed below. For each update I attempted to install them individually but they would not install. I also downloaded the SURT 6.1 KB947821 v27. The problem has been going on now for about 2 months. (whenever the issue with the updates comes to mind I am never near my pc). Thank you in advance.


    Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2838727)
    Security Update for Windows 7 for x64-based Systems (KB2757638)
    Security Update for Windows 7 for x64-based Systems (KB2785220)
    Security Update for Windows 7 for x64-based Systems (KB2790113)
    Security Update for Windows 7 for x64-based Systems (KB2813170)
    Security Update for Windows 7 for x64-based Systems (KB2813430)
    Security Update for Windows 7 for x64-based Systems (KB2839894)
    Update for Windows 7 for x64-based Systems (KB2726535)
    Update for Windows 7 for x64-based Systems (KB2773072)
    Update for Windows 7 for x64-based Systems (KB2786400)
    Update for Windows 7 for x64-based Systems (KB2798162)
    Update for Windows 7 for x64-based Systems (KB2808679)
     
  3. Jacquito Win User
    Issues with Defender Security Intelligence updates

    Hi Elijah,

    I'm sorry to hear that you're having issues with Security Intelligence updates on your Windows 10 devices.

    Based on your description, it seems like you've already tried a few troubleshooting steps, but the issue persists.

    I found a thread on the Microsoft Community forum where a user reported a similar issue

    and received some helpful suggestions from other users.

    One user suggested that the issue could be caused by a third party antivirus program interfering with the processes of Microsoft Defender ¹.

    Another user suggested resetting the Windows Update components ².

    You may also want to try restarting the Microsoft Defender service ².

    ---------------------------------------------------

    If none of these suggestions work, you can try manually installing the targeted update ².

    You can find more information on how to do this in an article on MakeUseOf ³.

    I hope this helps!

    (1) Why so many Security Intelligence updates? - Microsoft Community. Redirecting.

    (2) How to Fix a Failed Microsoft Defender Update - MUO.

    How to Fix a Failed Microsoft Defender Update.

    (3) Security intelligence updates for Microsoft Defender Antivirus and ....

    https://www.microsoft.com/en-us/wdsi/defenderupdates.

    (4) Microsoft Defender Antivirus security intelligence and product updates. Microsoft Defender Antivirus security intelligence and product updates - Microsoft Defender for Endpoint.

    Best Regards,

    .
     
  4. Internet Connection Problems Caused by Windows Update Security Intelligence Update for...

    Security Intelligence Update for Windows Defender Antivirus causing me problems with my Internet connections through other applications

    Hello Alyazh,



    Welcome to Microsoft Community.



    I have read in full what you have posted here.

    In total, you describe two problems here:

    1. You think the security smart update for Windows Defender Antivirus is causing Internet connection problems.

    2. On the Widnows update page, KB2267602 seems to be reinstalling over and over again, so you disabled it through group policy.

    For your first question, because you only made a statement, but did not add any relevant information. Could you please describe in detail what application's Internet connection issues are? And why are you so sure that this is the result of the security smart update for Windows Defender Antivirus?

    I hope you can list the reasons here, we can discuss it, and if we finally reach an agreement, we can collect the problem and give feedback through internal channels, you can also give feedback directly through the feedback center.

    As for your second question, we have indeed received feedback from many users that KB2267602 has been updated repeatedly, but please allow me to explain this to you.

    security intelligence Update KB2267602 will be updated continuously, as its main update is Microsoft Defender Antivirus security intelligence.

    You can view the definition updates in the update history, you should see a lot of updates in KB2267602, but the version number changes all the time, in order to continue to provide stable security for the system, I recommend that you do not disable this update push.

    However, if this update has caused you any problems or affected your use, we are happy to discuss this issue with you.

    If anything is unclear, please do not hesitate to let me know.



    Best regards,

    Mitchell - | Microsoft community support expert from MSFT
     
    Mitchell - MSFT, May 28, 2025 at 5:26 PM
    #4
Thema:

Internet Connection Problems Caused by Windows Update Security Intelligence Update for...

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