Windows 10: Internet connection unstable during any video call - Surface Book 2 SB2

Hey all,


I've really been struggling with video calls the past month or two on my SB2. Meanwhile, my SB1 works flawlessly. Whether it's on Zoom, Teams, or Hangouts, my video and audio inevitably freeze, lag, and drop off on the SB2.


Every Zoom call, about 10-30 seconds in, I get the notification that "Your internet connection is unstable."


I've gone through the depths of all the forums and tried everything I could find:

• rolling back, deleting, updating drivers
• reinstalling the latest msi files
• an external wifi adapter
• high performance power settings
• optimizing the wifi band between auto, 2.4ghz and 5ghz

Nothing seems to fix the problem. I'm desperate to figure this out soon. If I don't, I'll probably be shopping for a new computer on Black Friday.


The one thing I haven't tried is rolling back updates. Which I may do today, but wanted to ask you knowledgeable folks if you had any ideas??


Please help!

:)

 

How can I connect my Surface Book 2 to two external monitors?

I have a Surface Book 2 (Windows 10) which I want to connect to two external monitors.

In total, I wish to have three screens: 1 x Surface Book screen and 2 x external screens.

I have extended the screens via a USB-C to VGA connector along with a VGA splitter, but this just doubles the external monitor output so that I have a unique screen on the Surface Book 2, and the extension of said screen duplicated across the two external monitors (they both show the same thing).

Which setup (cables, splitters, etc.) do I need to have in order to achieve my desired setup?

I can connect a single VGA monitor to the SB2, but the problem is that there are issues with the resolution in that the monitor's resolution is not 4K-compatible (whereas the SB2's is) and that results in software text rendering much larger than on the SB2's screen, meaning that menu items don't display in full and the software is unusable in that respect.

Naturally, I have attempted numerous resolution/zoom-level combinations, all of which product sub-par results.

Would a USB-C to HDMI converter work when linked up with a HDMI to VGA splitter (so that you can plug 2 x VGAs into it and have them both converted to HDMI simultaneously)?

 

Airpods pro connectivity to Surface Book 2

I can't connect my airpods pro headphones to my SB2. Any suggestions?

Thanks.

 

New Surface Book and Book 2 drivers released for Windows 10 - Feb.13

Surface Book (1st Gen)

Source: https://support.microsoft.com/en-us/...update-history

Manual download: https://www.microsoft.com/en-us/down....aspx?id=49497



Surface Book 2

Source: https://support.microsoft.com/en-us/...update-history

Manual download: https://www.microsoft.com/en-us/down....aspx?id=56261