Windows 10: Internet connections goes down when I log in in an online game

Hi, I have seen people posting with the same problem I'm having but the solutions do not work for me, maybe because there is something different in my situation.

Whenever I login on an online game my connection goes down. I installed overwatch and everything was fine I was in the blizard app and my connection was good, when I started the game the connection instantly went down, so I tried other games, I went and start league of legends and connection went down, I went to try genshin Impact and connection went down again. I tried to play in a friends house because I thought that maybe it was my internet provider but the same thing happend.

If someone can help me with this situation I will be very gratefull.

Thank you

:)

 

Set Broadband Internet Connection Network Configuration

Hi,

Upon analyzing the details you have provided, kindly run the
Network and Internet Troubleshooter
and check if there's any changes. To run the
troubleshooter,
follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Choose
  Network and Internet.
  
• 
  Run the following
  Troubleshooter:
  
  • 
    Internet Connections.
    
  • 
    Network Adapter.
    
  • 
    Incoming Connections.
    

If the issue persists, we suggest that you try to
renew
your
IP address. To do this, follow these steps:

• 
  Open
  Command Prompt
  as
  Administrator.
  
• 
  Type the following command:
  
  • 
    Ipconfig/release
    and hit
    Enter.
    
  • 
    Ipconfig/renew
    and hit
    Enter.
    
  • 
    Exit.
    

Let us know how it goes.

Regards.

 

loss of internet connection

Hi Lawrence,

Since you are still experiening internet connection issue, what we can suggest is for you to try and have the Internet Connections troubleshooter. Kindly try the steps below:

• 
  Right click the
  Start
  menu and select Control Panel.
  
• 
  Change the
  View by: Categoryinto
  Large icons.
  
• 
  Select and click
  Troubleshooting.
  
• 
  Click
  Network and Internet.
  
• 
  Click
  Internet Connections.
  
• 
  Follow the on screen instructions and wait for the troubleshooting to complete.
  
• 
  After troubleshooting is completed, check the status of the troubleshooter shown on the window.
  

Let us know how it goes.

 

Network Settings says No Internet Connection, But...


I've tried unselecting the option but I didn't fix the issue - nor could I see why it would.

The following things connect to the internet fine:

• Microsoft Edge (new IE)
• Chrome
• Skype
• Steam's browser and Steam multiplayer games
• League of Legends launcher, patcher, PVP.net and game client
• Battle.net
• Pretty much everything

What doesn't work:

• Network Center (says I'm not connected)
• Windows Live Mail (logging in)
• Outlook (logging in)
• Notepad 8 (logging in)
• User Accounts (logging in)

The issue seems to affect any Microsoft product that tries to connect to Live.