Windows 10: Internet cuts out completely when playing games

My internet is fine for watching YouTube, surfing the web, and everything else except playing games. When I play games, even single player ones, the internet cuts out entirely to my PC. There are many forum posts with this issue, but for most just resetting the network devices seems to work. This works for me for about an hour, then cuts out again. This is very frustrating, especially when playing something team-oriented or with friends. What could the issue be?

:)

 

Sound cuts out when in game and call

Hello Lilium,

We realize the inconvenience you are experiencing with Sound cut's out in between games and calls. We will certainly help you.

• What happens when you only play the game and not use any other application? Does the sound stay?
• Have you installed all pending Windows updates?

For now we suggest you to try the steps from the link below and check if it helps:

Fix sound problems

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

After downloading windows 10 Runescape game stopped working and also stopped my internet completely after about 20 minutes

Hi,

I suggest you to follow the methods below and check if it helps.



Method 1: Run Internet Connection Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting
  and click on the view all option on the left panel.
  
• 
  Run the Internet Connection troubleshooter.
  

As you mentioned that after downloading Windows 10 Run escape stopped working completely, I suggest you to install the game in compatibility mode and check if it helps.

Method 2: Follow the steps below on how to install the Game in compatibility mode:

1. Download the Game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the Game install and then check the functionality.

Keep us posed on this issue so that we can assist you better.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.