Windows 10: Internet disconnects on random intervals on one device but not others

I am having a problem with my laptop Asus TUF Gaming F15 disconnecting on my home network not others on random intervals, and other devices that are on the same network work perfectly fine. For the network to start working on my laptop I have to disconnect from the network and reconnect to it, but it tries to connect for a abnormal amount of time. I'm just really confused with what is happening since my laptop network connection works on all other networks I've used, when the wifi disconnects I am still connected to the network and I get no error/message saying I disconnected, and that it

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Laptop disconnects from Wifi at random intervals


My laptop is randomly disconnecting from my new router. Sometimes it's every few minutes, sometimes it can be an hour or two in between disconnections. This only seems to effect wireless devices and I notice it most often on my laptop. The router is a Fritz!Box 7490 and is connected to 2degrees Internet. The message in the WLAN event log is :

[table][tr][td]Wireless LAN device deregistered itself (5 GHz). MAC address: 64:BC:0C:6A:79:62[/td] [/tr] [/table]

The weird thing is that if I disconnect from wifi and reconnect it re-establishes the connection near instantly. Sometimes it just shows as connected to wifi but not to the internet.

I have tried factory resetting the router (As suggested by 2degrees Internet) and I've tried setting my laptop DNS settings to 8.8.8.8 and 8.8.4.4. I have also tried to change the wifi channels in case of interference.

Any suggestions or advice is welcome and I'm happy to provide extra info on request. Thank you for your attention.

 

Wifi keeps disconnecting seemingly at random intervals

I have a brand new HP Pavilion laptop that I received for Christmas. Ever since I first installed windows and connected to the WiFi I have had an issues where it disconnects at random intervals. Sometimes its hours in between and some times it is minutes.
When I first lose connection to the WiFi the status still shows I have a strong connection, but when I disconnect it first says the WiFi is turned off and takes several attempts to reestablish connection.

 

Random internet disconnects

Hi everyone, it seems I need your help again with my tricky internet.

So the problem like the thread name is random internet disconnects, the internet will work fine for a few hours then will lose connection out of a sudden.


I've tried numerous fixes:

- Winsock reset and the likes
-Every option present in Complete internet repair
-To top it off I used the Windows 10 reset feature(Yes I did this after I managed to break my internet completely so I could not connect to the internet anymore, the reset allowed me to go back to square 1 aka random disconnects)

I also called my ISP numerous times and they did these:

-Chopped off my internet cable end and replaced it
-They gave a router to test for 1 week(They told me when the light turn red I have no internet and it did so but sometimes it might have turned off completely, there was 1 case where it definitively took more than usual activating the internet at windows startup)
-They chopped my cable again and they split it in 2, 1 end they considered might be bad and 1 end I plug into the jack
-They said they worked on the pole, I didnt see them so I am doubt full

Some notes: They said they did everything on their end and that my PC is the fault, last thing they are willing to do is replace my internet cable completely, from pole to house-PC.(Funny thing is: I told their manager-Boss lady that my internet cable is Cat 5e, she said o definitively it needs a change that's not a cable for internet. In my head I was like WTF is this a telephone cable ?)

The internet guys seemed unprofessional(among other things for various reasons), when internet first installed on fresh PC they said they can make it connect automaticaly like on old PC but it might dissconect, I was like ok... guess I'll bear up with doing it manually if it means trouble free.

When internet disconnects it's like I click the disconnect button it does not attempt to recconect.

I used a broadband connection, pppoe connection wtih username and password until I tried to call the ISP to make it automatic, they refused and told me to do it miself... I hooked up the old PC and took all the settings and now the connection is automatic.

When internet fails now, the internet icon does not change colour, sign etc, it remains as if I have a stable internet but it acts like I have no internet but since it is automatic the internet comes back in under 15s.

I told the ISP to check the pole in front of my house, they said it has nothing to do with my internet since the internet box is on another pole, but they did put a ladder to the pole, watched for 10 sec and said: Yeah, everything seems fine.

I dont think my PC is at fault since I was no the one assembling it, I also think Windows 10 has nothing to do with my problem, I got to this conclusion when I hooked up old PC and it disconnects also.

I dont really have a happy history with this ISP, I use them only because the cheap-fast internet.

I didnt tell the ISP to check the house because I dont think they will do it.

I would gladly change ISP If I know the problem is definitively not at my end.

I have this problem for over 21 days on new PC, the ISP says my neighours dont have any internet problems-My reply is my neighours dont use the internet that much, one being a mechanic, the other one beying a very old lady but except of the lady he told me about some kinds a few houses back.(I also was not aware of my neighours even using the same ISP)


Well guess these are all the major things I did, hope you guys can help me.