Windows 10: Internet does not work when explorer is running

Internet does not work when explorer is running

:)

 

Internet Explorer has stopped working

Hi,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing Internet Explorer on your device as it crashes.

Do let us know:

• If you have made any changes to the operating system that might have resulted in causing this issue?
• If you were able to see any error code/ error message when Internet Explorer crashes?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onInternet Explorer Performance and follow the onscreen instructions.

Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

What to do when Internet Explorer isn't working

Disclaimer: The Reset Internet Explorer Settings
feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you
use the Reset Internet Explorer Settings feature. Also re-enable the add-ons..

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

 

Internet Explorer not working

Hi,

To better assist you with your Internet Explorer concern, we'd like to ask the following questions:

• What is the exact error message that you are getting when using Internet Explorer?
• What is the exact error message that you are getting when using Excel?

Meanwhile, you can refer to PranavMishra5582's suggested steps in fixing Internet Explorer issues on this

link.

We look forward to your response.

Regards.

 

Internet Explorer 11 not working on Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Explorer performance troubleshooter

And also refer the link below and check if it helps.

Internet Explorer help - Microsoft Support

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.