Windows 10: Internet Explorer is much too slow.

Discus and support Internet Explorer is much too slow. in Browsers and Email to solve the problem; I was, and I'd uninstalled it. Did a refresh my PC and it works. Reading this now, having not yet reinstalled Rapport. Could be able to verify it as... Discussion in 'Browsers and Email' started by mminos, Jan 18, 2016.

  1. Internet Explorer is much too slow.


    I have been experiencing similar problems referred to in this topic since my bank recommended I install Rapport on my home PCs (two desktops and two laptops) when using their online banking facility. I am running the latest versions of W10 Pro -64bit. All PCs now run much faster since I removed Rapport and IE11 no longer slows down or stops working.
    I referred this issue to my Bank but they are not aware of any problems and are unable to confirm whether IBM & Microsoft are working together to find a solution. Furthermore, as Rapport is not the Bank's software, they have suggested that I refer the matter direct to Trusteer Rapport's support desk to resolve my issue.
    Can anyone provide a link that refers to the post (referred to above) on the IBM Trusteer website that confirms they are working with Microsoft to arrive at a solution?
    Many thanks
     
    The Brigadier, May 24, 2016
    #31
  2. eemd Win User

    NEW INFO:
    You don't need to uninstall Rapport completely. Do the following:
    1. Open Rapport Dashboard
    2. Go to 2nd page
    3. In Security Policy section, click "Edit Policy"
    4. Enter the User Approval code (not case sensitive)
    5. Click OK
    6. In the Security Policy edit screen, the 2nd entry down, "Validate Website SSL Certificates," change drop-down option to "Never"
    7. Click "Save" at lower left
    8. Start IE 11 as usual.

    It is no longer slow for me.

    This preserves Rapport (except for the SSL Certificates check) and is easier to undo than uninstall/reinstall, if it doesn't work for you. I would still get the fixed version of Rapport (when available), because the Certificate check is important.

    Good luck!
     
  3. Pathfinder, Apr 5, 2018
    #33
Thema:

Internet Explorer is much too slow.

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