Windows 10: Internet keeps disconnecting intermittently rang ISP and they said no problems on their end

Discus and support Internet keeps disconnecting intermittently rang ISP and they said no problems on their end in Windows 10 Gaming to solve the problem; I've recently in the past couple of weeks ran into an issue where my computer keeps "disconnecting" from the internet or so it seems for a second or... Discussion in 'Windows 10 Gaming' started by A H_195, Jan 22, 2025.

  1. A H_195 Win User

    Internet keeps disconnecting intermittently rang ISP and they said no problems on their end


    I've recently in the past couple of weeks ran into an issue where my computer keeps "disconnecting" from the internet or so it seems for a second or so.Key things to mention- Sometimes I can't load web pages but if I try again the next second it works- I cannot connect to any online game whatsoever. I get network connection, disconnected, cannot connect, and other errors. This is how I know it is not game specific- I know that it is disconnecting frequently as I am a steam user, and the "x is playing y" notifications would pop up all at the same time every minute before I disabled them. I

    :)
     
    A H_195, Jan 22, 2025
    #1

  2. Internet disconnection

    I don't know why I have disconnection while using the Internet. Is it due to the ISP or the router or modem? The modem and router all have lights on. It disconnected for less than 30s then back on.
     
    mrthanhnguyen, Jan 22, 2025
    #2
  3. I3C
    i3c Win User
    surface dock ethernet disconnects intermittently

    Hi This is my second Surface Dock (connected to Surface Book) The first one intermittently lost connection to my monitor. After many attempts to remedy I ended up solving the problem by replacing it.

    The replacement is working ok with my monitor but now the Ethernet disconnects intermittently. Hopefully I don't have another faulty dock. Any suggestions?
     
  4. Internet keeps disconnecting intermittently rang ISP and they said no problems on their end

    Random internet disconnects

    Hi everyone, it seems I need your help again with my tricky internet.

    So the problem like the thread name is random internet disconnects, the internet will work fine for a few hours then will lose connection out of a sudden.


    I've tried numerous fixes:

    - Winsock reset and the likes
    -Every option present in Complete internet repair
    -To top it off I used the Windows 10 reset feature(Yes I did this after I managed to break my internet completely so I could not connect to the internet anymore, the reset allowed me to go back to square 1 aka random disconnects)

    I also called my ISP numerous times and they did these:

    -Chopped off my internet cable end and replaced it
    -They gave a router to test for 1 week(They told me when the light turn red I have no internet and it did so but sometimes it might have turned off completely, there was 1 case where it definitively took more than usual activating the internet at windows startup)
    -They chopped my cable again and they split it in 2, 1 end they considered might be bad and 1 end I plug into the jack
    -They said they worked on the pole, I didnt see them so I am doubt full

    Some notes: They said they did everything on their end and that my PC is the fault, last thing they are willing to do is replace my internet cable completely, from pole to house-PC.(Funny thing is: I told their manager-Boss lady that my internet cable is Cat 5e, she said o definitively it needs a change that's not a cable for internet. In my head I was like WTF is this a telephone cable ?)

    The internet guys seemed unprofessional(among other things for various reasons), when internet first installed on fresh PC they said they can make it connect automaticaly like on old PC but it might dissconect, I was like ok... guess I'll bear up with doing it manually if it means trouble free.

    When internet disconnects it's like I click the disconnect button it does not attempt to recconect.

    I used a broadband connection, pppoe connection wtih username and password until I tried to call the ISP to make it automatic, they refused and told me to do it miself... I hooked up the old PC and took all the settings and now the connection is automatic.

    When internet fails now, the internet icon does not change colour, sign etc, it remains as if I have a stable internet but it acts like I have no internet but since it is automatic the internet comes back in under 15s.

    I told the ISP to check the pole in front of my house, they said it has nothing to do with my internet since the internet box is on another pole, but they did put a ladder to the pole, watched for 10 sec and said: Yeah, everything seems fine.

    I dont think my PC is at fault since I was no the one assembling it, I also think Windows 10 has nothing to do with my problem, I got to this conclusion when I hooked up old PC and it disconnects also.

    I dont really have a happy history with this ISP, I use them only because the cheap-fast internet.

    I didnt tell the ISP to check the house because I dont think they will do it.

    I would gladly change ISP If I know the problem is definitively not at my end.

    I have this problem for over 21 days on new PC, the ISP says my neighours dont have any internet problems-My reply is my neighours dont use the internet that much, one being a mechanic, the other one beying a very old lady but except of the lady he told me about some kinds a few houses back.(I also was not aware of my neighours even using the same ISP)


    Well guess these are all the major things I did, hope you guys can help me.
     
    Silas Woodruff, Jan 22, 2025
    #4
Thema:

Internet keeps disconnecting intermittently rang ISP and they said no problems on their end

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