Windows 10: Internet keeps disconnecting when goes to sleep.

I've already read a lot of responses but my problem is I dont have a power manager tab to control the driver. I attached a picture of what I see. If someone could tell me which icon to click on or if I am just doing something wrong that would be great! I am using a Surface Book



:)

 

Computer goes to Sleep mode automatically

Hi Anthony,

Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

I suggest you to follow the steps provided below if not tried already and check if it helps.

• Navigate to Start>Settings>System>Power & sleep.
• In the right pane, select Never from the drop down list for
  Screen and Sleep.
• Close the dialog box and check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.

 

INTERNET KEEPS DISCONNECTING IN WINDOWS 10

Hi,

In order to help you better, could you please confirm a couple of things.

• Do you get any error message when the internet disconnects?
• Have you made any changes to your computer prior to this issue?
• Are you able to connect through wired connection?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to run the internet troubleshooter as below and check if it helps.

• Type Troubleshooting in the search bar.
• Once the window open click on View All located on the left navigation pane.
• Locate and select Internet Connection and run the in build troubleshooter.

Method 2: I suggest you to follow the steps from the below article
“Fix network connection issues” and check if it helps.

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Please get back to us with an update on this issue, we will be happy to assist you

further.

Thank you.

 

PC goes to sleep automatically.

Hi Hamza,

Conflicts with the power settings is one of the possible reasons why your computer goes to sleep automatically. For us to assist you better, kindly answer the following questions:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.

Meanwhile, you can try to run the Power troubleshooter. Windows 10 has a built-in troubleshooter to check and fix issues with your system's power settings. You can follow the steps below:

• Open Control Panel by right click on
  Start Button.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click on the view all option on the left panel.
• Run the Power troubleshooter.

If the issue persists, we suggest that you try to follow the troubleshooting steps in this

thread that were provided by Aleksandr 10 and JanElliott_1969.

We're looking forward to your response.