Windows 10: Internet keeps disconnecting when starting a download

My computer has been disconnecting from the internet whenever I try to download something lately. When I go to look in the wifi it says “no internet, secured”. I try using the troubleshooter and it tells me “The default gateway is not available: Fixed”. It fixes the problem temporarily but when I try to start downloading something the same thing happens again. I can’t download anything because of this problem. The internet stays fine on all my other devices, and I can download stuff with no problems. Does anybody know how to fix this?

:)

 

INTERNET KEEPS DISCONNECTING IN WINDOWS 10

Hi,

In order to help you better, could you please confirm a couple of things.

• Do you get any error message when the internet disconnects?
• Have you made any changes to your computer prior to this issue?
• Are you able to connect through wired connection?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to run the internet troubleshooter as below and check if it helps.

• Type Troubleshooting in the search bar.
• Once the window open click on View All located on the left navigation pane.
• Locate and select Internet Connection and run the in build troubleshooter.

Method 2: I suggest you to follow the steps from the below article
“Fix network connection issues” and check if it helps.

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Please get back to us with an update on this issue, we will be happy to assist you

further.

Thank you.

 

Internet keeps disconnecting


I did a reset to windows 8 few weeks ago and since than i had an issue that my internet keeps getting disconnected randomly everytime and all the rest of the computers i had were fine than my brother did a reset to his computer and he started having that issue aswell , i updated to windows 10 hoping it will get fixed by the update by the issue is still happening and my internet keeps going off and on
how do i fix this issue ?

 

internet keeps disconnecting with windows 10

Hi Rick,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you.

• 
  Do you use Wired or Wireless connection?
  

I suggest you to follow the below steps and check if it helps.

Step 1: Network Troubleshooter and check, if this helps.

• In the search box, type ‘Troubleshooter’, and then click ‘Troubleshooting’.
• Under ‘Network and Internet’, click ‘Internet Connections’
• Follow the on screen instructions.

Step 2: Update Network Adapter.

• 
  Right click on Start button, type
  Device Manager and Enter.
  
• 
  Now click on your Network Adapter.
  
• 
  Right click and click on
  Properties, and go to Driver tab and click on Update driver.
  

Also, refer:
Wired and wireless network problems.

Note: Applies to windows 10 as well.

Let us know the status, we are glad to assist you further