Windows 10: Internet keeps disconnecting

Hello.I have an asus laptop, with windows 10, or 11. I'm not sure.My internet keeps on randomly disconnecting, and when I try to reconnect to my Wi-Fi, it says "couldn't connect to network."

:)

 

INTERNET KEEPS DISCONNECTING IN WINDOWS 10

Hi,

In order to help you better, could you please confirm a couple of things.

• Do you get any error message when the internet disconnects?
• Have you made any changes to your computer prior to this issue?
• Are you able to connect through wired connection?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to run the internet troubleshooter as below and check if it helps.

• Type Troubleshooting in the search bar.
• Once the window open click on View All located on the left navigation pane.
• Locate and select Internet Connection and run the in build troubleshooter.

Method 2: I suggest you to follow the steps from the below article
“Fix network connection issues” and check if it helps.

Fix Wi-Fi connection issues in Windows - Microsoft Support

Please get back to us with an update on this issue, we will be happy to assist you

further.

Thank you.

 

Internet Randomly Disconnects: Ethernet Network Adapter Keeps Disconnecting

My internet keeps randomly disconnecting throughout the day. Its a Dell (Windows 10Pro 22H2 - Dell Precision 5770) with Network Adapter: Realtek USB Gbe Family Controller Ethernet. I tried these steps below, no resolution yet:

One thing I noticed, everytime the internet randomly disconnects, I go to Device Manager, and notice the Realtek Network Adapter has totally disappeared from the list (with no option to reenable, even after finding it in Hidden devices).

I have to go through these two steps in this order to bring back internet.

1. Restart Computer
   
2. and then Restart Modem Router. ( I do restart modem by unplugging/plugging back in).
   

If the ethernet disconnects, Restarting the Modem won't work. Neither will Restarting Computer work. It has two be those two steps above in that specific order. I'm curious if having this resolution path, to understand why ethernet adapter disappears. If you can help target or specify why its occurring?

Already attempted this: and the problem still continues

1. Updated Dell Drivers
   
2. Windows Update
   
3. Network Adapter Troubleshooter
   
   
   
4. (a) Network Reset and (b) tried manually uninstalling/reinstalling network drivers separately
   
   
   
5. Tried manually downloading the software drivers at Realtek website Oops!
   
6. Replace cable just in case, but the other computer in home does not have internet randomly disconnect
   
7. Tried:
   

1. Disable these three in Device Manager: (a) Energy Efficient Internet (b) Green Ethernet (c) Wake on Magic Packet
   

I use the modem with another computer, and no issues whatsoever, until I got a new computer.

Note: this is different from previous question, since its looking at a problem/diagnosis path, rather power management settings.

 

internet keeps disconnecting with windows 10

Hi Rick,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you.

• 
  Do you use Wired or Wireless connection?
  

I suggest you to follow the below steps and check if it helps.

Step 1: Network Troubleshooter and check, if this helps.

• In the search box, type ‘Troubleshooter’, and then click ‘Troubleshooting’.
• Under ‘Network and Internet’, click ‘Internet Connections’
• Follow the on screen instructions.

Step 2: Update Network Adapter.

• 
  Right click on Start button, type
  Device Manager and Enter.
  
• 
  Now click on your Network Adapter.
  
• 
  Right click and click on
  Properties, and go to Driver tab and click on Update driver.
  

Also, refer:
Wired and wireless network problems.

Note: Applies to windows 10 as well.

Let us know the status, we are glad to assist you further