Windows 10: Internet not working correctly after disconnecting VPN

Discus and support Internet not working correctly after disconnecting VPN in Windows 10 Software and Apps to solve the problem; Hey all. When I have my VPN disconnected, my internet doesn't work correctly. I can't download anything from the store it begins downloading but... Discussion in 'Windows 10 Software and Apps' started by Your Pet Finch, Dec 19, 2021.

  1. Internet not working correctly after disconnecting VPN


    Hey all. When I have my VPN disconnected, my internet doesn't work correctly. I can't download anything from the store it begins downloading but freezes soon after and I can't join game servers. If I have it on, I can join but I get kicked for having a VPN. I'd like to be able to actually use my computer correctly with my VPN off. Thanks

    :)
     
    Your Pet Finch, Dec 19, 2021
    #1
  2. Knoxx29 Win User

    Vpn ( trusted Vpn)

    Hi everyone.
    I am not an expert about Vpn and that's why I would like to know if someone could list me a few trusted Vpns, I would really appreciate any suggestion/ advice.

    Thanks.
     
    Knoxx29, Dec 19, 2021
    #2
  3. Open VPN not working correctly


    Anyone else use Open VPN?

    I'm having difficulty getting it to work correctly, it will constantly connect and then disconnect to my VPN in a constant loop.

    I've tried running Open VPN as Admin and running in compatibility but still the same problem.

    Edit: I think I managed to fix my problem...not entirely sure how as I was trying so many different things I actually dont know what one solved it! *Confused lol
     
    RamboMcMutNutts, Dec 19, 2021
    #3
  4. aj99000 Win User

    Internet not working correctly after disconnecting VPN

    No Internet Connection When VPN Is Connected

    This particular issue has been going on for almost a month now. My companies IT department is still trying to figure out the root cause. Below is a list of isolation / troubleshooting i've done.

    Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic.

    OS: Windows 10 Home - Version: 1909 (OS Build 18363.476)

    Computer: Razor Blade 2019

    - Latest drivers installed

    - Latest Windows updates installed

    - System Wide issue

    Troubleshooting / Isolation

    • Cellular Data: Verified the Windows machine can connect to a hotspot and successfully browse the internet. (No VPN involved)

    • Cellular Data + Work VPN: Verified the Windows machine can connect to the hotspot & successfully connect to work VPN and successfully browse the internet.

    • Home WiFi: Verified Windows machine can connect to the home wifi network and successfully browse the internet (No VPN involved)

    • Home WiFi + Work VPN: Verified Windows machine can connect to home WiFi. It can successfully connect to work VPN. However once the work VPN is connected, the home WiFi network indicates (No Internet Access)

    • Ping Test + Work VPN: Verified I can successfully ping (work) websites and even the work VPN URL successfully without any packet loss. However once I go to ping (non-work) related addresses like google.com, apple.com etc. there is packet loss.

    At this point I decided to test my work VPN on my iPhone & Apple Mac.

    • iPhone: Home WiFi + Work VPN: Verified the iPhone successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    • Mac: Home WiFi + Work VPN: Verified the Mac successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    Isolated: Only the Windows machine seems to be affected. I even verified this issue occurs on multiple Windows user accounts on the Windows 10 machine.

    - Windows 10 is fully updated to the latest November Windows 10 update and issue persists

    - Deleted and Added the VPN configuration several times and issue persisted.

    Third Party VPN Client Test: Tested with Nord VPN and the Windows machine successfully connected to the home WiFi network & the Nord VPN connection successfully connected to a random server and successfully browsed the internet.

    - Disabled IPV6 on VPN & WiFi network configuration (Per IT Support guidance) and issue persisted

    *Currently updating to Windows 10 Insider Preview 19033.1 (vb_release) to see if this might fix anything pertaining to Windows 10 VPN.

    Thanks for any additional guidance / suggestions / help that the community offers.
     
    aj99000, Dec 19, 2021
    #4
Thema:

Internet not working correctly after disconnecting VPN

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