Windows 10: Internet Not Working in Edge & Windows Store Apps, Edge Won't Close

Discus and support Internet Not Working in Edge & Windows Store Apps, Edge Won't Close in Windows 10 Support to solve the problem; I've been having this problem since I upgraded to the creator's update. Sometimes everything works perfectly, but most of the time I have these issues:... Discussion in 'Windows 10 Support' started by ineedhelppls, May 25, 2017.

  1. Internet Not Working in Edge & Windows Store Apps, Edge Won't Close


    I've been having this problem since I upgraded to the creator's update. Sometimes everything works perfectly, but most of the time I have these issues:

    • Edge won't connect to internet or load anything
    • I can't close tabs in Edge
    • The "Close all tabs" option in edge doesn't work, only closes 1 tab
    • I can only get Edge to close using Task Manager
    • Windows Store apps like Twitter and Netflix won't connect and also sometimes won't close
    • I can't check for Windows updates through settings (won't connect again)

    The internet works on third party apps that weren't downloaded in the Windows Store, like Chrome, Firefox, Opera, and Spotify. Does anyone have any idea what could be causing this or how I could fix it? Thanks so much!

    :)
     
    ineedhelppls, May 25, 2017
    #1
  2. tomo6611 Win User

    Windows apps don't connect to the internet

    Windows 10 apps don't connect to the internet. Apps like The Weather Channel, Store, Amazon, Sirius, etc. When I first start the pc they work fine. After I use Edge or Internet Explorer, the apps won't connect to the internet anymore. If I restart the
    pc they work fine again until I start Edge or Internet Explorer.
     
    tomo6611, May 25, 2017
    #2
  3. Edge no longer works after Win 10 Version 1607 system updated (KB3176936)

    Thank you for trying. No that did not help. Ran diagnosis app 3 times, found & fixed errors each time but Edge still can't connect online. Strange thing is I ran the same diagnosis app to try to fix Windows Store App & XBox connection on old Windows 10 system.
    Never worked & found online that Windows App store seemed to have problems with any connection of less than 20 Mpbs while I have slow 3.1 Mbps connection. Wondering if Anniversery Update also updated Edge browser & MS apps to need faster connection to internet
    since Edge connected online fast on original Win 10 version while Chrome browser was very slow to connect. After updating to Anniversery Win 10, the Windows store & Xbox app still cant go online + now Edge & Windows Solitaire wont even connect online while
    Google Chrome is only working browser. My computer never had Windows Explorer on it - came with Win 10 & Edge & Edge no longer works.
     
    Sandra&Weeks, May 25, 2017
    #3
  4. Internet Not Working in Edge & Windows Store Apps, Edge Won't Close

    Hi ineedhelppls. Welcome to the TenForums @ineedhelppls

    First thing I would do is run these commands at command prompt(admin). In the following commands do not key in the information in brackets, it is there to tell you what command does.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)

    Test.

    Then I would disable IPv6. You will notice it can be enabled just as easy.

    https://support.microsoft.com/en-gb/...nts-in-windows

    If you still get issues I would recommend a network reset. You will lose wireless passwords.

    Start=>Settings=>Network and Internet=> scroll down to bottom on the right hand side, last option, Network Reset.


    Ken
     
    Caledon Ken, May 25, 2017
    #4
  5. Thanks so much! I've followed your instructions and so far they're working. If I come back here, it's because the problem will have raised again, but keeping my fingers crossed. Thanks again!
     
    ineedhelppls, May 25, 2017
    #5
  6. Excellent. Glad the forum could help.
     
    Caledon Ken, Apr 4, 2018
    #6
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Internet Not Working in Edge & Windows Store Apps, Edge Won't Close

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