Windows 10: Internet Speed Throttled to 13.5Mb

I've worked in IT for years, end user support to now a cloud infrastructure consultant. This is the first ever time I've used Microsoft Ask a Question, because this is the first ever time I've seen an issue like this and i'm prepared to log the hell of this to help others in the future as I cannot express my frustration.The SetupMy laptop is wired in, it goes via one unmanaged gigabit switch down to the Unifi Security Gateway, which authenticates to my ISP via PPPoE. I have a 1Gb FTTP Fibre to the Premises Internet connection with a 110Mb upload and on a typical day I can comfortably get 950

:)

 

Internet throttled unless using VPN

Greetings,

My name is Rhaine, I'm Independent Community Volunteer. I’m so glad assisting you today

I am also using VPN. Let us work together to sort this out.

If you are experiencing throttling with you internet speed there is a big possibility that your ISP throttle your data.

By using VPN you can get rid of throttling.

Why do ISP’s Throttle your Data?

Internet Service Providers (ISPs) engage in bandwidth data throttling to save money.

By limiting speeds for certain users or websites, your ISP can reduce the data usage on their entire network.

You can go to this link as reference to know more why ISP's throttling your internet speed.

How to Detect & Stop 'Throttling' by your Internet Provider | VPNU

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product
advertised on the site before you decide to download and install it.

I hope the steps and information above helps.

Have a wonderful day ahead and stay safe.

With Warm Regards,

 

Weird - Internet Speed Throttling Issue

All,
I've noticed that I get really different speeds when speed testing through Cox's speedtest.net and through any other speed test (Fast.com, speedofme, etc.). Now, this would be just a weird anomaly, but I think it is affecting my wife's zoom webinars. For the past couple of months (after being rock solid for years), she gets an unstable internet connection in her zoom (and other webinars). When they are recorded, you can really tell the slow speed. I have a gigablast ONT from Cox, through a brand new RAX45 router (it did the same thing with the old router) to a Dell Aurora R7. However, this problem happens when I plug the ethernet directly into the ONT (by passing the router) AND when I try to use my wife's laptop (I connect it directly to the ONT or the Router and I get the same results). so, no router and it happens on two different computers. One weird thing is that immediately after COX reset the modem on their end, the speedtest.net speed showed blazing fast speeds, then 30 seconds later I get the throttled speed. This also happens occasionally when I plug in the ethernet into the new device (for example from the desktop to the laptop), the first speed test is normal, and then the second test is pool It almost like the modem is self throttling the connection - however, when I got to another speed test, is shows fast speed. I don't recognize a slow connection under normal use. Only with the webinars.
Right now, I just ran a speedtest on speedtest.net and got 46.5/0.37. The upload speed is crazy slow.
I had a cox tech here this morning who thought it was "weird" and suggested I called Cox and speak to a Tier 2 or 3 person. I spoke to a rep who worked with me for a little bit and then wanted to escalate it to a supervisor. She told me that he would be calling me. I didn't receive a call.
Another strange data point is that the throttling doesn’t seem to occur on my tablet or my phone. Speedtest.net still pumps out good numbers. Any ideas? I'm at a loss.....

- - - Updated - - -

As of today Desktop: Use ethernet connection, with Speedtest.net (either thru Cox website or the app), I get 40/0.6ish. With a USB/Ethernet converter to a 3.1 port, I get gigabit speeds. (When I plug in ethernet immediately after a modem refresh, I get gigabit speeds for the first speedtest I take, then it throttles back to the slow results.

Laptop (with only USB ports, so I use the same connector as above) - Get the 40/0.6 ish with Speedtest.net. Sometimes, when I first connect the cable, I get fast speeds, but it quickly slows down. Today, I actually got the 444.28up/0.37 down (I took a photo in case I have to show Cox). So, whatever is happening, it seems to be related to time.

 

Windows 10 throttles internet download speed. Wonky built-in settings?




The speed above is the same as it was with Windows 7. If I remove my router the Download will jump to 110