Windows 10: Intune Factory reset creates windows.old folder

I'm trying to get clear if this is normal behavior or something that recently pops up.If we wipe a device with Intune without checkboxes like "keep data" checked the wipe action creates a folder windows.old where some user data is still available. That is not correct because a wipe should as it says "delete all personal and company data".If we reset a personal device, not enrolled/AD joined in Intune, the same happens. Used a recent version 21H1 to test.If you want to sell your old personal device, re-assign a company device of if it's stolen, there should no data being left on the device

:)

 

old windows

Hi I have just reset my daughters laptop to factory settings and updated it to windows 8.1 on the hard drive I have a windows folder and an old windows folder can I get rid of the old windows folder and how would I get rid of it, as I am not used to win 8.

 

Reset to factory settings

No I love Windows 10.....but my computer was acting strange so I thought I would do a factory reset and put Windows 10 back onto my computer.

If I do create a bootable Windows 10 would I lose the recover drive information that comes with the computer?

Could you give me the steps to create a bootable of Windows 10.....I asked HP if there was anyway I could get Windows 10 put on it while they had it and they said no.

Thank you.

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.