Windows 10: Intune Remote Help not working on Windows 10 on ARM

Georg Lobanov · Nov 3, 2022

My Computer is a Lenovo Yoga 5G with Windows 10 Pro for ARM architecture installed.I joined the device to Azure AD and it was registered into Intune MDM.The device was registered successfully and is shown as compliant.Unfortunately I couldn't make Intune Remote Help client run on the Lenovo.First problem:When I login to the Lenovo with an Azure AD user then I cannot login to Intune Remote Help at all.During login to Remote Help I'm being logged off with the error message that the user does not exist in the tenant. But it does!I worked around this by creating a local user, starting Remote Help

:)

Corduroy_Jr · Nov 3, 2022

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

Cluster Head · Nov 3, 2022

What's new in Microsoft Intune

What's new in Microsoft Intune

May 2016

With the exception of TeamViewer integration, all of these features are also supported for hybrid deployments (Configuration Manager with Intune). For more information about new hybrid features, check out the Hybrid What’s New page.

Documentation

Welcome to the preview version of docs.microsoft.com! This is a completely new, modern content platform designed to make it easier for you, our customers to understand and use Intune. To read about all of the new features, see Introducing docs.microsoft.com

Intune service health

Service health information for Intune has been moved to a central location with other Microsoft services. You'll now find this information in the Office 365 management portal under Service Health. For more information, see this blog post.

App management

•MAM SDK: Support PIN length configuration. You will be able to specify the length of the PIN for MAM apps similar to a device PIN. This will require end users to comply with the new restrictions you set. They will see a slightly modified PIN screen to account for the longer input. For details, see MAM policy settings for Android, and MAM policy settings for iOS.

•Skype for Business for iOS and Android. You can now target Skype for business with MAM without enrollment policies. Once users log in, the MAM policies will be applied.

•New apps available for management with MAM policies. The Microsoft Word, Excel, and PowerPoint apps for Android can now be associated with MAM policies on devices that are not enrolled with Intune. For a full list of supported apps, go the Microsoft Intune mobile application gallery on the Microsoft Intune application partners page.

Device management
•Remote assistance sessions for Windows PCs. TeamViewer integration for Windows PCs managed by the Intune client software will let you establish remote assistance sessions with Windows PCs to support your help desk department. Supported PCs include Windows 7, 8, 8.1 and Windows 10. For details, see Common Windows PC management tasks with the Microsoft Intune computer client

Company portal updates

Android Company portal app

•End user toast notifications: End users will now see toast notifications from the Android Company Portal app when they are enrolling their devices or removing their devices from the Company Portal.

•Changes to Device Enrollment Managers accounts in the Android Company Portal app. To improve performance and scale, Intune is no longer showing all Device Enrollment Managers (DEM) devices in the My Devices pane of the Android Company Portal app. Only the local device running the app is displayed, and only if it is enrolled via the Company Portal app. The DEM user may perform actions on the local device, but remote management of other enrolled devices can only be performed from the Intune admin console. -

Company Portal website

Company Portal website: Device identification banner will provide more information to end users. End users can now more easily identify the device they’ve selected when they are using the Company Portal website. If the wrong device is selected, they will be able to select the correct device by tapping the Tap here link in the home page banner.

What's coming

•Message center UI onboarding. As part of the migration of Intune into the Office 365 Management portal, we will begin taking advantage of their Message Center to communicate new features and other notifications. Also, by installing the companion Office 365 Admin mobile app, you can receive notifications on your mobile phone and easily forward any messages to users or a distribution alias. We will begin using the Message Center with our May release to notify you when updates are completed and will include information on new and improved Intune features. Check out the Message Center today by logging into the Office 365 Management portal and choosing the MESSAGE CENTER option in the left navigation pane.

•Changes to Device Enrollment Managers accounts. To improve performance and scale, Intune is no longer showing all Device Enrollment Managers (DEM) devices in the My Devices pane of the iOS Company Portal app. Only the local device running the app is displayed, and only if it is enrolled via the Company Portal app. The DEM user may perform actions on the local device, but remote management of other enrolled devices can only be performed from the Intune admin console. Additionally, Intune is deprecating use of DEM accounts with either the Apple Device Enrollment Program or the Apple Configurator tool. Both these enrollment methods already support user-less enrollment for shared iOS devices. Only use DEM accounts when user-less enrollment for shared devices is unavailable.

Cloud roadmap

Keep informed about upcoming developments for Intune with the Cloud Platform roadmap.

Service deprecation

•Intune Viewer apps. With the release of the new RMS sharing app, we are removing the following Intune Viewer apps, beginning August, 2016:
◦Intune AV Viewer
◦Intune PDF Viewer
◦Intune Image Viewer for Android from Google Play

Instead of using the Intune Viewer apps, we recommend using the new Rights Management app (RMS sharing) for Android, which allows you to deploy one app instead of three separate apps to securely view corporate files on Android devices. Learn more about the RMS sharing app (with link to documentation).

•Custom Group Targeting of Notification Rules Removal. Intune notification rules define who an email alert will be sent to from Intune. Currently, you can configure notification rules to send emails to all users of devices in an Intune device group that you created. From around June 1st 2016 moving forward, targeting user-created groups will no longer be supported.

Today, to target a notification rule to a group you created from the Microsoft Intune administration console, you would take the following steps:

In the Admin workspace, click Notification Rules > Create New Rule

In step two of the Create Notification Rule Wizard, select the device groups which the rule will target. This step, “select device groups”, is being removed from the Intune Console.

The preliminary timeline for this change is as follows:
◦In June, 2016, new tenants will not see step two of the Create Notification Rule Wizard. Exiting tenants are unaffected.
◦Around August, 2016, some existing tenants will not see the “select device groups” in the wizard.
◦Around October, 2016, we expect that all tenants will not see the “select device groups” in the wizard.

•Changes in support for the iOS Company Portal app. In the coming months, there will be an update for the Microsoft Intune Company Portal app for iOS that will only support devices running iOS 8.0 or later. Users won’t be able to enroll new devices running versions below iOS 8.0. Enrolled devices running versions below iOS 8.0 will continue to be managed and will, for a limited time, be able to continue using the Company Portal app. However, devices must be on iOS 8.0 or later to access the latest versions of the Company Portal app. We encourage you to notify users to update to iOS 8.0 or later to take full advantage of new Intune features.

Previous Intune releases

If you want to see what's released in Intune during the last six months, they are listed in the Previous Intune releases article.
Click to expand...

Source: https://docs.microsoft.com/en-us/int...ntune#may-2016

Akheel Ahmed · Nov 3, 2022

Windows 10 - Remote Desktop

Hi,

We will surely assist you with the issue you are facing with Windows 10.
- Which version of Windows 10 Operating System are you using?

- Were you able to upgrade to Windows 10 successfully?

I suggest you to refer the below steps and see if this helps.

Enable remote desktop in settings

Control Panel\System and Security\System, Click "Remote Settings" on the left side

Verify my port forwarding settings were properly forwarding to my computers local IP address

run "cmd.exe" and then type "ipconfig". Find your IP from that list

[*]

Make sure your firewall settings are open

Go to "Control Panel\System and Security\Windows Firewall\Allowed apps"

On the left, click "Allow an app or feature through Windows Firewall"

Click "Change Settings"

Find "Remote Desktop" in the list and make sure both "Private" and "Public" is checked.

Let us know if this helps.

Thank you.

Credits to : Jace_Sango.

Windows 10: Intune Remote Help not working on Windows 10 on ARM

Intune Remote Help not working on Windows 10 on ARM

Intune Remote Help not working on Windows 10 on ARM

Intune Remote Help not working on Windows 10 on ARM

Intune Remote Help not working on Windows 10 on ARM - Similar Threads - Intune Remote Help

Intune Remote Help not working on Windows 10 Pro on ARM

Intune Remote Help not working on Windows 10 Pro on ARM

Intune Remote Help not working on Windows 10 Pro on ARM

Intune Remote Help not working on Windows 10 on ARM

Intune Remote Help not working on Windows 10 on ARM

Windows 10 ARM

Windows 10 ARM

Will Windows 10 ever work with an ARM processor?

Windows 10 ARM