Windows 10: IP address.

I am getting phone calls saying I only have days before Microsoft will no longer support me. They say my IP address has been stolen in many countries. Is this some kind of scam?

:)

 

ip address problem

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with IP Address, I will surely help you to fix this issue.



This issue could have occurred due incorrect TCP\IP Address settings.



Try the steps listed here:



Method 1:

I suggest you to reset TCP\IP and check if it helps.



How to reset TCP/IP by using the NetShell utility

https://support.microsoft.com/en-us/kb/299357

Note: Applies to Windows 10.



Method 2:

If the issue persists, I suggest you to try these steps to Flush DNS and request a new IP address from your ISP server. Check if it helps.

• 
  Click on
  Start and type cmd on start search.
  
• 
  Right-click on command prompt Run
  and selectas administrator.
  
• 
  At the command prompt, type the following commands and hit
  Enter after each command.
  

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

exit



Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

IP Address

Hi Will,

You might need your computer's IP address if you want to set up an Internet connection, allow other people to connect to your PC, or need to troubleshoot network problems. Kindly follow these steps to find the IP address of your computer:

• Select the Start button , start typing View network connections, and then select it in the list.
• Select an active network connection, and then, in the toolbar, select
  View status of this connection. (You might need to select the chevron icon to find this command.)
• Select Details. (Your PC's IP address appears in the
  Value column, next to IPv4 Address).

Let us know whenever you need further assistance.

 

2 IP address conflict

Hi Jessirel,

IP address conflict usually occurs after defining a static IP address. To resolve, try following these steps:

Run the Network troubleshooter

1. In the search box on the taskbar, type Network troubleshooter, and then select
   Identify and repair network problems from the list of results.
2. Follow the steps in the troubleshooter and see if that fixes the problem.

If that doesn’t fix your connection problem, try these things:

• Reset the TCP/IP stack
• Release the IP address
• Renew the IP address
• Flush and reset the DNS client resolver cache

Run these networking commands in Command Prompt:

1. In the search box on the taskbar, type Command prompt, press and hold (or right-click)
   Command prompt, and then select Run as administrator >
   Yes.
2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
   • Type netsh winsock reset and press Enter.
   • Type netsh int ip reset and press Enter.
   • Type ipconfig /release and press Enter.
   • Type ipconfig /renew and press Enter.
   • Type ipconfig /flushdns and press Enter.

To learn more, please check this article: Fix duplicate IP address conflicts on a DHCP network

Let usknow if you need further assistance.