Windows 10: IP Address

I am getting calls from someone who professes to be Microsoft telling me that someone else is using my IP address. They want to guide me through a process to change my IP address and this process includes downloading a programme. I am wary that this programme may be dangerous and refused to dl so. How can I be sure if the caller is from Microsoft?

:)

 

ip address problem

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with IP Address, I will surely help you to fix this issue.



This issue could have occurred due incorrect TCP\IP Address settings.



Try the steps listed here:



Method 1:

I suggest you to reset TCP\IP and check if it helps.



How to reset TCP/IP by using the NetShell utility

https://support.microsoft.com/en-us/kb/299357

Note: Applies to Windows 10.



Method 2:

If the issue persists, I suggest you to try these steps to Flush DNS and request a new IP address from your ISP server. Check if it helps.

• 
  Click on
  Start and type cmd on start search.
  
• 
  Right-click on command prompt Run
  and selectas administrator.
  
• 
  At the command prompt, type the following commands and hit
  Enter after each command.
  

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

exit



Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

IP Address

Hi Will,

You might need your computer's IP address if you want to set up an Internet connection, allow other people to connect to your PC, or need to troubleshoot network problems. Kindly follow these steps to find the IP address of your computer:

• Select the Start button , start typing View network connections, and then select it in the list.
• Select an active network connection, and then, in the toolbar, select
  View status of this connection. (You might need to select the chevron icon to find this command.)
• Select Details. (Your PC's IP address appears in the
  Value column, next to IPv4 Address).

Let us know whenever you need further assistance.

 

Assigning Static IP Address Range in a Router

yep, pretty much all.

for point #2 if you are having difficulty binding static IP in the router, it is ok to set static IP in the camera instead - just make sure you take a note on which IP is which camera so that you wouldnt put the wrong IP in the port forwarding.

am not sure what you meant. you don't need ddns to access the camera locally (from inside your LAN) *Confused