Windows 10: iphone "trust this computer" not shown from PC

Hello,I have an iphone 16 pro max and a windows 11 PC. When I connect the iphone to the PC, the iphone does NOT show "trust this computer". However, when I go to restart or shutdown the PC, "trust this computer" does indeed show up on the iphone temporarily. But it is useless because the computer shuts down. I have tried restarting both PC and iphone and other things with no success.Can anyone help?Thanks,Gene

:)

 

Connect my iPhone XR to Windows 10 desktop

I need to connect to iTunes to backup iPhone contents and sync my iPhone XR with new purchases from the Store to my Windows 10 desktop. According to Apple, the Windows 10 desktop must be Unlocked in order for
iTunes to update and sync to my iPhone XR.

I get the message "Trust This Computer? Your settings and data will be accessible from this computer when connected wirelessly or using a cable." when I connect the iPhone to my Windows 10 desktop via usb
cable.

My specifications are:

• iTunes Version 12.10.7.3.
• iPhone XR iOS version 13.3.1. Version 13.5 available.
• Windows 10 Version 1903 for x64-based Systems (KB4497165).

I have tried previous suggestions:

• Reset Location & Privacy on iPhone.
• Tried a different USB cable for connection of the iPhone and Windows 10 desktop.
• Turned off Wi-Fi on iPhone.
• No personal hotspots defined on iPhone.
• Found this article: https://support.apple.com/en-us/HT202778. Followed the suggested steps with no luck.
• Found this article: https://support.apple.com/en-us/HT204095. Look at step four. "If you see a Trust this Computer alert, unlock your device and tap Trust:. How do I
  unlock the device? Which device -- PC or iPhone?

Any suggestions?

 

iPhone to pc Bluetooth

Hi DianeFrigon,

Thank you for writing to Microsoft Community Forums



You may want to answer these questions to get more clarity on this issue:

1. Are you getting any error message?
   
2. Have you made any changes to the computer prior to the issue?
   
3. Did you try paring Android mobile to PC?
   

I suggest you to follow the below steps and check if it helps.

Step 1:

Turn on Bluetooth on your iPhone which you link to pair on Windows PC.

Note: Turn on Bluetooth on iPhone, tap settings, tap Bluetooth, and then turn on Bluetooth.

1. Open settings on Windows 10 PC
   
2. Select Devices and select Bluetooth
   
3. Below Manage Bluetooth devices select, turn on the Bluetooth option.
   
   
4. Windows 10 will start searching for Bluetooth devices, in few seconds, your IPhone name will appear in manage Bluetooth devices sections.
   
5. Click on pair button
   
6. It will prompt for the passcode on Windows 10 PC
   
7. Check whether passcode is appearing on your IPhone
   
8. Click Yes button on your PC, and then tap pair option on your IPhone to pair with Windows 10 PC via Bluetooth.
   

Hope it helps

Let us know if you got the help you needed by clicking Yes Or No.



Mithin EJ

Microsoft Community- Moderator

 

iPhone shown as Unspecified in Devices and Printers


I have a problem with my iPhone 5s/iOS 9.2.1 in Windows 10 Pro x64 Build 10586.71, as shown in the pictures:

Although everything works OK, i.e.
• iTunes v.12.3.2.35 recognizes it, backs it up and syncs it
• I can see its content from Windows Explorer
• and in Device Manager has the latest drivers for both Apple iPhone & Apple Mobile Device USB Driver

the iPhone is shown in “Devices and Printers” under Unspecified Devices.







Is there any way to fix that?

Any suggestion is welcomed... except from in-place-upgrade - that goes to my dear friend Shawn Brink, he knows why!

Dimitri