Windows 10: IR Camera is not getting off for long time after facial recognition.

Discus and support IR Camera is not getting off for long time after facial recognition. in Windows 10 Performance & Maintenance to solve the problem; My surface Laptop after unlocking with Facial Detection, its Sensor Lights( Red Lights ) are not getting off immediately after detection. It is taking... Discussion in 'Windows 10 Performance & Maintenance' started by snehitvaddi, Oct 18, 2019.

  1. SNEHITVADDI
    snehitvaddi Win User

    IR Camera is not getting off for long time after facial recognition.


    My surface Laptop after unlocking with Facial Detection, its Sensor Lights( Red Lights ) are not getting off immediately after detection. It is taking 8-10 seconds more time to off after successful login. I am facing this problem since last 5 days.

    :)
     
    snehitvaddi, Oct 18, 2019
    #1
  2. EDTITTEL
    EdTittel Win User

    Windows 10 Hello facial recognition feature

    Sounds like a driver issue with the camera: MS requires special IR (infrared) capabilities from cameras for Windows Hello facial recognition to work. You should visit the HP support pages, and make sure you've got the right driver installed for facial recognition.
    HTH,
    --Ed--
     
    EdTittel, Oct 18, 2019
    #2
  3. JEFFERSON ORE
    Jefferson Ore Win User
    facial recognition

    Hello,

    Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
    trying to turn off the Facial Recognition feature for Windows Hello or for the
    Windows 10 Camera app?

    If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

    • Go to Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Under Picture password, click Remove.

    However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
    submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

    • Open the Windows 10 Camera app.
    • Click the Gear icon located at the upper right corner of the screen.
    • Scroll down, click Send Feedback.

    Let us know if you have other questions.
     
    Jefferson Ore, Oct 18, 2019
    #3
  4. KEM MON
    Kem Mon Win User

    IR Camera is not getting off for long time after facial recognition.

    facial recognition

    Hi Dawn,





    Based on the details you have provided, you can follow these steps to set a new scan for facial recognition:




    • On the
      Start
      button, go to
      Settings > Accounts > Sign-in options.

    • Under
      Windows Hello, choose
      camera setup option.

    • Select
      Remove
      to delete or remove the previous facial recognition setup.

    • To setup a new facial recognition setup, go to
      Set Up > Get Started.

    • Follow the instructions to scan your face and click
      Finish.



    Let us know how it goes.



    Regards.
     
    Kem Mon, Oct 18, 2019
    #4
Thema:

IR Camera is not getting off for long time after facial recognition.

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