Windows 10: Irfanview 4.54 -64bit is removed by Windows 10

ineuw · Jul 24, 2020

Twice yesterday, Irfanview 4.54 64bit was removed by Windows. The broken shortcut generated the error message that i_view64.exe is missing. Searched the drives and found one .wer file dated July 15, 2020. (Contents are pasted below). But the removals were on the 22nd of July.
I suspect that this is an issue with a recent Windows update, because I am using version 4.54 on Windows 10 since its release in December 2019. Also, I am an Irfanview 32/64bit user ince Windows XP.
I never had to uninstall an update so any direction or clue is appreciated.

Code:

Version=1
EventType=AppHangB1
EventTime=132392839217307347
ReportType=1
Consent=1
UploadTime=132392839218315447
ReportStatus=268435456
ReportIdentifier=e3b01bea-98d6-4ea7-896a-5452dc16b53e
IntegratorReportIdentifier=cf9511cb-4b2c-4fbe-879a-02e2cfbd6a22
Wow64Host=34404
NsAppName=i_view64.exe
OriginalFilename=i_view64.exe
AppSessionGuid=000000ec-0001-0195-ec49-596c8c5ad601
TargetAppId=W:00068e46ce8e0176de36f01f016cfcfc2c7d00000904!000064c17c8cd321998c573a4826724153ecacc86375!i_view64.exe
TargetAppVer=2019//12//11:13:31:50!23ea90!i_view64.exe
BootId=4294967295
TargetAsId=1227
UserImpactVector=269484304
EtwNonCollectReason=1
Response.BucketId=e897790947b063ba212b2174e3e50311
Response.BucketTable=5
Response.LegacyBucketId=1237119308566692625
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=i_view64.exe
Sig[1].Name=Application Version
Sig[1].Value=4.54.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5df0efc6
Sig[3].Name=Hang Signature
Sig[3].Value=012e
Sig[4].Name=Hang Type
Sig[4].Value=67247104
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18363.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=012e6585b876e780acfca3642503178a
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=9a36
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=9a361cad7c1953484e9503d5c493b28b
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=012e
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=012e6585b876e780acfca3642503178a
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=9a36
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=9a361cad7c1953484e9503d5c493b28b
UI[3]=IrfanView 64-bit is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18363
OsInfo[3].Key=ubr
OsInfo[3].Value=900
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=39
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=215020
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.900.18362.0-11.0.195
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16041
OsInfo[19].Key=svolsz
OsInfo[19].Value=111
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.900.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=IrfanView 64-bit
AppPath=C:\Program Files\IrfanView\i_view64.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=865E1B295244C832C385727ADB5983B2
MetadataHash=1400023096
Click to expand...

:)

dalchina · Jul 28, 2020

Irfanview 4.54 -64bit is removed by Windows 10

Hi, you say 'removed'. Please clarify. E.g. after that
- is it still listed here:

or you might prefer to look here:

You say

Twice yesterday, Irfanview 4.54 64bit was removed by Windows.
Click to expand...

- after the first time, what did you do? Reinstall it?

Noting

Installation events can have an Event ID of 11707 or 1033. The InstallOperation field of these events indicate Installation completed.

Uninstallation events can have an Event ID of 11724 or 1034. The InstallOperation field of these events indicate Removal completed.

- do you see any uninstallation events when you believe the program was removed?

MrBison · Jul 28, 2020

Irfanview 4.54 -64bit is removed by Windows 10

all ok here! "VIRUS..." *Biggrin

ineuw · Jul 28, 2020

Irfanview 4.54 -64bit is removed by Windows 10

Twice yesterday, Irfanview 4.54 64bit was removed by Windows. The broken shortcut generated the error message that i_view64.exe is missing. Searched the drives and found one .wer file dated July 15, 2020. (Contents are pasted below). But the removals were on the 22nd of July.
I suspect that this is an issue with a recent Windows update, because I am using version 4.54 on Windows 10 since its release in December 2019. Also, I am an Irfanview 32/64bit user ince Windows XP.
I never had to uninstall an update so any direction or clue is appreciated.

Code:

Version=1
EventType=AppHangB1
EventTime=132392839217307347
ReportType=1
Consent=1
UploadTime=132392839218315447
ReportStatus=268435456
ReportIdentifier=e3b01bea-98d6-4ea7-896a-5452dc16b53e
IntegratorReportIdentifier=cf9511cb-4b2c-4fbe-879a-02e2cfbd6a22
Wow64Host=34404
NsAppName=i_view64.exe
OriginalFilename=i_view64.exe
AppSessionGuid=000000ec-0001-0195-ec49-596c8c5ad601
TargetAppId=W:00068e46ce8e0176de36f01f016cfcfc2c7d00000904!000064c17c8cd321998c573a4826724153ecacc86375!i_view64.exe
TargetAppVer=2019//12//11:13:31:50!23ea90!i_view64.exe
BootId=4294967295
TargetAsId=1227
UserImpactVector=269484304
EtwNonCollectReason=1
Response.BucketId=e897790947b063ba212b2174e3e50311
Response.BucketTable=5
Response.LegacyBucketId=1237119308566692625
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=i_view64.exe
Sig[1].Name=Application Version
Sig[1].Value=4.54.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5df0efc6
Sig[3].Name=Hang Signature
Sig[3].Value=012e
Sig[4].Name=Hang Type
Sig[4].Value=67247104
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18363.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=012e6585b876e780acfca3642503178a
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=9a36
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=9a361cad7c1953484e9503d5c493b28b
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=012e
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=012e6585b876e780acfca3642503178a
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=9a36
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=9a361cad7c1953484e9503d5c493b28b
UI[3]=IrfanView 64-bit is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18363
OsInfo[3].Key=ubr
OsInfo[3].Value=900
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=39
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=215020
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.900.18362.0-11.0.195
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16041
OsInfo[19].Key=svolsz
OsInfo[19].Value=111
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.900.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=IrfanView 64-bit
AppPath=C:\Program Files\IrfanView\i_view64.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=865E1B295244C832C385727ADB5983B2
MetadataHash=1400023096
Click to expand...

Windows 10: Irfanview 4.54 -64bit is removed by Windows 10

Irfanview 4.54 -64bit is removed by Windows 10

Irfanview 4.54 -64bit is removed by Windows 10

Irfanview 4.54 -64bit is removed by Windows 10

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