Windows 10: IRQL_NOT_LESS_OR_EQUAL while gaming

Hi,

Im having this crash issue while gaming. My computer specs are as follow:


W10 Pro 64bits

i7 8700 3.2GHz

8192MB RAM

GTX 1070ti


After 2 crashes, using WhoCrashed I traced the first one to a file called hall.dll


The second one gave me the following report:


On Sat 15/02/2020 20:12:52 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe nt!setjmpex+0x7EF9
Bugcheck code: 0xD1 0xFFFFF8041EC5DCDE, 0x2, 0x8, 0xFFFFF8041EC5DCDE
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



The following dump files were found but could not be read. These files may be corrupted:
C:\WINDOWS\Minidump\021520-17234-01.dmp


Can someone please help me? I tried updating my drivers, cleaning the BIOS cache, disabling some USB ports, initiating a repair after rebooting the PC using the prompt command. Dont know what else to do.

:)

 

Irql_not_less_or_equal

So I have this clients PC that blue screens and gives a IRQL_NOT_LESS_OR_EQUAL STOP 0x0000000A error message. Error Goblin (link in sig) says the following:

And I have NO IDEA what the hell that means. It has wrapped around my head 5 times and caused it to explode. Ive ran memtest for 7 and a half hours and it didnt find any errors. I will probably run it again overnight just to be safe. Ive also cleaned out the computer with an air compressor and checked the hard drive for bad sectors are none are to be found.

Im trying like hell to avoid reinstalling Windows but it seems unlikely.

Im going to try updating some drivers and see what happens. Some of the drivers on this computer date back to 2007.

Suggestions are greatly appreciated.

Thanks guys.

EDIT:

Alright so it doesnt look like ill be able to get onto the internet to do anything because nearly every time i try, i get the BSOD. Format seems imminent.

 

Windows 10 64bit, IRQL_Not_Less_Or_Equal error

Hi Connor,

Thank you for posting in Microsoft Community and being part of Windows 10.

I would like to inform that IRQL_Not_Less_Or_Equal error indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Have you made any changes to your system prior to this issue?
• Are you able to boot the device to desktop?
• Does this issue persists only while playing games?

This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process internal request level (IRQL). Typically,
this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

If you are able to boot the device to desktop, try the below troubleshooting steps

Step 1: As an initial step,
, I suggest you to download and install any pending updates on the computer through Windows update and check if it helps to resolve the issue.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Step 2: I suggest you to refer to the Microsoft article, try the troubleshooting steps mentioned and check if it helps.

Troubleshoot blue screen errors

Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.

 

IRQL_NOT_LESS_OR_EQUAL

Hi,

I appreciate if you could answer few questions to narrow down to the issue.

• What is the make and model of the computer?
• Did you make any recent changes to computer settings or hardware?
• Did you install any third party security application?

The error code 'irql_not_less_or_equal’ indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

I suggest you try the below steps and check if it helps.

Step 1: Download and install the latest firmware driver form the manufacturer’s website.

Step 2: Update all the system drivers.

Refer to the following article and update all the drivers available.

How to: Install and Update drivers in Windows 10

For more information, refer to the below link:

How to: Install and Update Hardware Drivers in Windows 10

Also refer:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please follow the steps provided and check if the issue gets resolved.
Please do let us know if you need further assistance. We will be glad to assist you.

Thank you.