Windows 10: Is DxDiag a virus?

I was trying to see is theres an problem with my gpu and I readed something at google searchpage and someone was saying ''dxdiag was usefull to run this click run and type dxdiag'' So I do that and after that I readed another google search page article and that guy was saying ''It can be a trojan'' So I paniced and readed all of the Microsoft help pages about DxDiag. and I am here typing this. I need a reply pelase.

:)

 

DxDiag will not run

Hi,

For better assistance, please provide the following:

• Which build and version of Windows 10 are you running on your device?
• Were there any changes made to your computer prior to this issue?

We're looking forward to your reply.

 

How to diagnose corrupt DLL's with DXDIAG and MSINFO

I am currently talking with a software support team trying to diagnose why a program crashes on my computer. It is a Windows 10 Pro 1703 system and the software is supposed to be compatible.

They asked for the output of DXDIAG and MSINFO to help diagnose the problem. They suggested that the output files I sent suggested that "certain Windows DLL's have corrupted". They do not specify which and only advise to run my chosen anti-virus checker for a full-scan and sfc /scannow "up to three times".

My anti-virus software is just Windows Defender and finds nothing. SFC finds no errors.

My question is how do I determine which DLL's are supposed to be corrupt using DXDIAG and MSINFO output?

I would like to verify the claims by the software company and fix Windows if the claims are true. If they aren't, I don't want to waste a day or two repairing a Windows Installation that doesn't need fixing.

* Corrected typo in operating system *

* UPDATE *

SFC /scannow, Chkdsk c: /r/f, Windows Defender Full Scan and Offline Scan have all come back clean. Never had a single piece of malware on this installation of Windows. What can DXDIAG and MSINFO output tell me that SFC, Chkdsk and Windows Defender cannot?

* UPDATE *

After poking around in the output files it seems that in the MSINFO output > Software Environment > Windows Error Reporting log names a faulting application and faulting module. Is it possible to tell which has the problem, the application, the module or both?

 

Clean the Virus

Hi,

Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

• Which build and version of Windows are you using?
• Did you encounter any error messages related to having a virus infection on your device?
• What are the troubleshooting steps have you done so far?

In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

Looking forward to your response.