Windows 10: Is it just me, or the fingerprint doesn't wanna show up in device manager?

Discus and support Is it just me, or the fingerprint doesn't wanna show up in device manager? in Windows 10 Software and Apps to solve the problem; Hello.First of all, I wanna apologize for what I've done.2nd, so after 2 years of using my laptop, I realized that there is a fingerprint reader... Discussion in 'Windows 10 Software and Apps' started by Boghos Nenejian, Sep 23, 2024.

  1. Is it just me, or the fingerprint doesn't wanna show up in device manager?


    Hello.First of all, I wanna apologize for what I've done.2nd, so after 2 years of using my laptop, I realized that there is a fingerprint reader integrated with the power button!Now what's even more funny, is that even when I got my laptop, the fingerprint sensor was not detected/installed at all!After a Windows 11 clean installation, I tried to install the fingerprint drivers again Downloaded the files from my laptop support webpage, but nothing happened. So anyone any clue on how to solve this issue?Thanks

    :)
     
    Boghos Nenejian, Sep 23, 2024
    #1

  2. fingerprint doesn`t work

    My fingerprint doesn`t work for many times, and i read the advices of the site, but nothing works. The fingerprint fix itself, but after many days and the problem repeat and repet. It is anoying. In the settings says "this option is unvailable" for every option! Why??? How to fix it?
     
    Lidia Andrei, Sep 23, 2024
    #2
  3. John J.D. Win User
    Fingerprint scanner not showing in device manager and biometrics in settings.

    Hi user131, my name is John D. an independent advisor happy to help you with this.

    Based on the information you provided, it seems that the fingerprint scanner is not showing in the device manager and biometrics in settings. To troubleshoot this issue, I would recommend trying the following steps:

    > Restart your computer and log in using the pin.

    > Open the biometric section of the device manager and right-click on the scanner. > Select Enable from the context menu.

    > View hidden devices in Device Manager by clicking on the View menu and selecting Show hidden devices from the list of options.

    If you are able to view the biometric devices after making these changes, it indicates that these are either disconnected, not working, or disabled from the BIOS.

    You can also check this: https://silicophilic.com/fingerprint-scanner-no...

    Or this: https://windowsreport.com/biometric-devices-not...

    I hope this information is helpful to you.

    Best regards,

    John D.

    Independent Advisor
     
    John J.D., Sep 23, 2024
    #3
  4. Batmann Win User

    Is it just me, or the fingerprint doesn't wanna show up in device manager?

    Fingerprint issue/Power Management

    already tried the credentials service one, not of any help. I guess the only fix is from the power management tab

    1. Press Windows Key + X and choose Device Manager from the list

    2. When Device Manager opens, locate your fingerprint reader. It should be located in Biometric Devices section.

    3.Right click your fingerprint reader and choose Properties

    4. Navigate to Power Management tab and uncheck Allow the computer to turn off this device to save power.

    5. Click OK to save changes.


    I want to follow this step but I cannot find the power management tab.
     
    Batmann, Sep 23, 2024
    #4
Thema:

Is it just me, or the fingerprint doesn't wanna show up in device manager?

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