Windows 10: Is it normal for my PC to update while it's in sleep mode?

I put my PC in sleep mode. When I came back, I found that my PC had restarted since everything was closed. I checked Event Viewer, and it said there was a Kernel-Power error, so apparently something went wrong. Is it normal for this error to appear? I mean, it usually appears only when there's random shutdowns, but is it okay in this case? Thanks!

:)

 

Sleep mode

Hi,

This issue with sleep mode could have happened due to corrupted or outdated drivers. To resolve your issue, we suggest that you update your drivers. You can follow the steps provided in this

article.

If the issue still persists, we also suggest that you change the settings in your Windows 10. You can follow the steps provided in this

article. This will give you steps to shut down, sleep, or hibernate your PC.

Update us with the result so we can further assist you.

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

open the desktop from sleep mode

Hi Abhishek,

Thank you for posting on Microsoft community.

To understand the issue better, I suggest you to answer the below questions.

• How are trying to start the computer from the sleep mode?
• Since from when are you facing this issue?
• Did you make any changes prior to the issue?
• Are you able to shut down or restart the machine?
• What happens when you try to come out of Sleep mode?

I would suggest you to force shutdown the computer and start the computer and check what happens.

If you are able to login to normal mode then follow the below steps to restore the power setting/plan to default.

• Press Windows + X keys, and select the option
  Control Panel.
• Click on the Power Options icon.
• Click on Change plan settings.
• Select the option “Restore default settings for this plan”.

Please post us back with more information and if the issues resolves to help you better.