Windows 10: is it normal for pc to be on but have black screen during factory reset process? been a...

hello so i factory reset my pc yesterday and wake up on a black screen still i decided to force restart it and unplug it as well turn it back on i go to click reset again and during the reset process its still on a black screen what do i do?

:)

 

Black screen after trying to reset back to factory settings. (Windows 10)

Hi Simen,



I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



This issue might occur if there is change in system settings or display driver is corrupt.



I suggest you to follow the steps below to



To assist you better, please provide us the information below:

• When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
  
• Are you able to see Windows 10 logo when you switch on the computer?

I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

Troubleshooting black or blank screens in Windows - Microsoft Support

Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



Thank you.

 

Windows 10 - Resetting normally up to 25% and then Black screen.

Hi Maki,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in system settings.



To assist you to better, please provided us the information below:

• When you say that "it needs more time or it stuck somehow", what is the current status of the issue? Is the computer still stuck at black screen or in process of resetting the computer?

If the computer in process of resetting, then I suggest you to wait for some time.



I suggest you to refer to the suggestion provided in the Microsoft Help Article about black screen issues and check if it helps.

Troubleshooting black or blank screens in Windows - Microsoft Support

Please get back to us with an update on issue with black screen, we will be happy to help.



Thank you.

 

Black screen after pc reset

Hi, I've wanted to factory reset my pc. (Custom Built PC).

When it was restarting after the reset process, it went to a black screen. I left it for around 1-3 hours, and it's still showing the black screen. When I turned my PC off and on, it showed a black screen, Ive tried getting into Bios but it wont work.