Windows 10: Is it possible to stop overheating my router? It would seem I can't connect my pc to wifi.

My router at home is not working for my pc but my phone is still connected.

:)

 

950XL Wifi / Router Problem

Since I have purchased my 950XL the wifi connection in my router shuts down, I still have wired connection but all devices connected via wifi lose their connection to router. Apparently others have the same issue as well My 950xl is messing with my router.

Any suggestions is highly appreciated.

UPDATE:

• I have had 15 conversations on Twitter with @LumiaHelp & so far they have suggested general instructions. I will report back if they truly provide a solution.
• This is the model of the modem that gets affected DOCSIS 3.0 Cable Modem | CDA3 | Hitron Americas

UPDATE FEB 6:

• Lumia Help & Microsoft's provided solutions via Twitter (@LumiaHelp) has been useless.
• If anyone has this issue, please kindly complain on Twitter as more voices are needed.
• They are suggesting this is an isolated issue & I keep sending the list of people whom everyday come up with this problem.
• I need help to raise awareness otherwise we won't be noticed.
• My ID on twitter is @LotfiCo if you want to include me in your message.

Update June 6:

• After months of back and forth with Lumia & Microsoft support, the phone works with certain routers and as evidenced by latest replies, it still doesn't work with some select other routers.
• This effort has been useless in a sense that proper attention has not been given to this issue.
• Is having a wifi connection too much too ask on a "smart phone"?
• The support response has been ridiculous at best.

 

I cant access to my wifi router

Wifi router

Hello marcosamerio..
If you are unable to connect access your wifi router then there must be some problem with connection. I think the following step scan help you to connect it properly to wireless router.

Connect your computer to the wireless router. Although you can access the router wirelessly, it is better to use an Ethernet cable to directly connect to your router so that you can securely adjust router settings. Plug the Ethernet cable into the appropriate Ethernet jack on your computer. Plug the other end of the cable into any one of the open Ethernet ports on the back of your wireless router.

2. Open a Web browser. In the URL address field, enter the IP address for your wireless router. This information should be contained in your router’s manual. If you cannot find it, enter “198.168.1.1” as the address. This is usually the default IP address for most routers.


3. Enter the username and password for your router. This should also be supplied in the router’s manual. If you don’t have this information, go to the RouterPasswords website and find the brand and model of your router. This site lists the default login information for most wireless routers.

4. You should now be able to see your wireless router settings. You can configure your network ports, as well as SSID (wireless network name) and passwords.

 

Can´t connect to my Wifi network

Hi everyone,

I can´t connect to my Wifi from my desktop with Window 10. I had an ethernet cable before and it worked perfectly but now I can´t connect my computer to the router through the cable anymore.

For some reason it detects my wifi network but when i try to connect it says i cant connect.

I followed a few tutorials online of how to fix it and still didn´t work.

any help please???

thanks in advance

Ramon