Windows 10: Is it possible to upgrade previously purchased Movies from HD to UHD?

You see, I'm a collector and I've spent the past few years purchasing movies and tv shows alike through the Microsoft store. I've also made sure to purchase the highest quality available in every title and that's always been HD. Now it's 2023 and the highest picture quality nowadays is UHD/HDR. With that in mind, I want to know if it's possible to upgrade my movies to UHD. At least for the ones where UHD is available. I'd also prefer doing this in a way where I only must pay the difference between the two qualities if it exists instead of paying the full price.

:)

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

Microsoft Store HD Movie Maker Pro purchase

I just purchased HD Movie Maker Pro from the Microsoft store discount price of $9.99. The purchase was made through my PP account so I do have a receipt and order #. Now I go into my Microsoft account and it shows up that I purchased it but will not download
for me and I did not get a key. Anyone else having issues with downloads from the Microsoft store? Any suggestions? I tried the virtual helper (LOL) and it states that they discontinued Movie Maker 2 years ago. Question for them, if this is the case then why
sell it on your front page along with valentine purchases and take someone's money if you never plan on delivering it? If there is anyone that has a fix, I would greatly appreciate it.

 

Microsoft Store HD Movie Maker Pro purchase

I just purchased HD Movie Maker Pro from the Microsoft store discount price of $9.99. The purchase was made through my PP account so I do have a receipt and order #. Now I go into my Microsoft account and it shows
up that I purchased it but will not download for me and I did not get a key. Anyone else having issues with downloads from the Microsoft store? Any suggestions? I tried the virtual helper (LOL) and it states that they discontinued Movie Maker 2 years ago.
Question for them, if this is the case then why sell it on your front page along with valentine purchases and take someone's money if you never plan on delivering it? If there is anyone that has a fix, I would greatly appreciate it.