Windows 10: Is minecraft windows 10 starter edition returnable?

I recently bought minecraft windows 10 starter edition but I want to return it but the no return button shows up. Can I return?

:)

 

Accidentally purchased minecraft Windows edition instead of minecraft starter edition.

Hi

We have accidentally purchased minecraft Windows edition instead of minecraft starter edition. Is there any option available to upgrade or change the package?

Best Regards

Adil M

 

Purchase prompt for Minecraft Starter collection for PC.

Hi Arsalan,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are getting a prompt to purchase Minecraft Starter Edition. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below

• Where did you redeem the code?
  
• Where and when you are getting this purchase prompt?

However, we would like to inform you that Minecraft Bedrock Edition is not available in Microsoft Store. In Microsoft Store you will have the Minecraft Starter and Master collection.



If you have redeemed the code in Mojang website and installed the Bedrock edition from Mojang, then we will suggest you to reinstall the game from Mojang website and sign in with the same account, which was
used for redemption.



Minecraft Starter collection is all together a different game, which you have to purchase separately from Microsoft Store.



I would also suggest you to contact the Mojang support team for further assistance on this issue.

Mojang Team:
https://help.mojang.com/customer/portal/emails/new?ref=footer



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Unable to download and install Minecraft for Windows 10 - Starter Edition

I bought Minecraft for Windows 10 - Starter Edition game through the Microsoft store.

I go to 'help' and am told this:

Windows 10

1. Go to order history, find Windows 10 , then select Product key/Install.
2. Select Copy to copy the key, then select Install.
3. Select Download tool now, and follow the instructions.
4. A wizard will help you through the steps to install. You can install Windows 10 on a PC or a Mac.
   

There IS NO "Windows 10" OR PRoduct key/install. This doesn't make sense - I want to download Minecraft not the OS.

When I click on INstall/play in my purchase window, it takes me to the microsoft store where it says I have to buy it again. Yes, I am signed into my account.

I've also tried clicking "install on my devices" but then says I don't have any registered devices, even though I AM SIGNED IN on my computer through Microsoft already.