Windows 10: Is my chrome browser infected with virus / spyware etc??

Recently, for many sites where they require me to click on the box to confirm "I am not a robot", there is another box popping up requesting me to choose all the images of either "crosswalks", "bus" or "cars".... It's VERY TROUBLESOME. However, at the same time I use another browser (e.g. Firefox) for the same site, they don't request me to choose any images, and it "pass" as long as I click on the box "I am not a robot"

Why it is that? Is my Chrome browser infected with virus? Which makes me always bothered with the "EXTRA" captcha

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

How do you resolution a M/S block due to Malware / Spyware in Windows 10?

After doing a Bing search in my Chrome browser and review a site for its latest SCAMs for "Get720.com." My computer froze and a warning screen appeared saying I was infected with spyware and my personal information was being transmitted onto the internet.
I just had signed into the system & it had completed a Norton background scan and found no problems before doing the Chrome Browser search. I quickly unplugged the system since I could NOT close the browser nor get to the shutdown button. I'm using my backup
system to even send this message.

The next step to open the system back up and clean the system of the spyware/virus is unclear. Should I open the Window 10 back up? If so, How do i remove the spyware without having it start sending my information onto the internet?

Any suggestion on how to resolve this would be greatly appreciated,

Marie Green.

 

Virus and spyware definitions couldn't be updated.

Hi Ogunmola,

There are several possible reasons why you are unable to update your virus and spyware definitions in Windows 10. The most common cause is internet connectivity. If you are online, it can be caused by conflicts with the settings in Windows Internet Explorer.

For us to better assist you with this concern, we need to ask a few questions:

• Were there any changes made prior to this issue?
• Are there issues with the internet connection?
• Are you getting any error messages? Can you send a screenshot?
• What troubleshooting steps have you tried so far?
  

For steps to help resolve this issue with updating the virus and spyware definitions, you can refer to
Giridhar J's post on this
link.

Looking forward to your reply.

Thank you.