Windows 10: Is my sound bugged or is my sound card messed up?

Is my sound bugged or is the card messed up?

My sound was working fine then suddenly one day I turned off bluetooth to disconnect from my bluetooth speaker and my laptop’s sound didn’t work, even when plugging in headphones. I restarted and it still didn’t work, and when I tried to use my volume keys the volume popup thing on screen showed up and froze there. After that I tried putting on a youtube vid in chrome and the vid just loaded and never played until I refreshed a few times and then the volume worked again. It works for the most part now but when I open a certain game I play and when I open Flash Pro CC they freeze and stop responding and I know it’s because of the sound because that freezes too and unfreezes when they do. I also noticed today that when I played a game in chrome, the sound was delayed by at least a few minutes. Anyone know the cause?

submitted by /u/aeraux
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:)

 

My Computer sound card is messing up

Hi Ryan,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I’m sorry to know your Computer sound card is not working.
I will be happy to assist with this.

I suggest you to uninstall and reinstall sound card drivers in compatibility mode and check if the issue resolves using the below steps.

• Uninstall the driver if it's already installed. Then when you install or reinstall it, right-click (or press and hold) the driver, and select Troubleshoot Compatibility.
• Click Try Recommended Settings, and in the next window, click Start the Program.
• After it installs, see if you have sound now (you may need to reboot after)

Make older programs compatible with this version of Windows

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Please refer the suggestions given in the below link for “No sound in Windows” and check if that helps.

http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Note: This applies to Windows 10 also.

Please feel free to contact us, if you need any further help we would be glad to assist you.

Thank you.

 

Sound Cards


Is there a verified sound cards list yet ?

Thanks

 

Sound Quality

One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.