Windows 10: Is Resetting the computer the best option?

Hi, I got a new computer so I downloaded the backup from my last computer into this one ASUS VivoBook. Then I realized it had a lot of stuff I don't need anymore, so I started erasing them. But there are some apps, direct access links, and documents that I'm not able to erase I don't know why. Also I suspect there are some documents and apps settings that are like hidden, so it occupies space and I want to erase it... I don't know how to see everything save on the computer. I mean not everything is in documents. I thought to reset the computer, but now I'm scared that if I do it it will erase Microsoft Office. I'm not sure if this would happen since the computer had all these apps downloaded the first time I used it

:)

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

reset computer

Hello RICKGILSTRAP,

First back up your data

Step 1: Access the settings menu by clicking the notifications icon on the taskbar or pressing the Windows button + A. Then click “All settings.

Step 2: Click “Update & Security,” then choose “Recovery” from the left-hand menu.

The next page contains two options. The first, “Reset this PC” is the method we’re going to go with, but the second is worth considering if you have a little more technical skill.

“Advanced startup,” is used for modifying your computer on a deeper level or installing a completely different operating system. This comes in handy if your manufacturer provides a factory restore image or external drive containing the image to return your
machine to its factory state. Unless you’re completely sure you understand what each of the options in this setting does, it’s probably best to leave it alone.

Step 3: When you’re ready, click the “Get started” button under the “Reset this PC” heading. A new window will appear with two options, “Keep my files” and “Remove everything.”

Step 4: Decide whether you want to keep all of your files and folders, or truly start from scratch and then bring your personal data back from your backup solution. Whichever one you pick, all of your applications will need to be reinstalled, and your settings,
such as your Start menu, will go back to the defaults.

Step 5: Click whichever option you have chosen. If you chose “Keep my files,” skip to Step 7.

Step 6: If you chose “Remove everything,” you now have the option to “Just remove my files” or “Remove files and clean the drive.” The second option formats the drive itself, and it’s better if you’re planning on selling or giving away your computer. It takes
much longer, so if you’re just resetting the PC for yourself, choose the first option and skip forward to Step 8.

If your computer has multiple internal drives, you’ll also have the option to wipe only the primary drive (the one with Windows) or all the connected drives. Click on “Show me the list of drives that will be affected” to know exactly what will be included in
the reset process.

Step 7: If you chose “Keep my files,” on the next screen the system will display a list of conventional programs installed on your computer (ones not installed from the Windows Store). This list will be saved to your desktop when you finish the recovery process.
Click “Next.”

Step 8: Once you’ve gone through the steps in preparing for the reset, you’ll be presented with the final choice. Click “Reset” to proceed.

Hope it helps, haver a good day

 

Windows 10 reset failures. Computer won't boot now and getting frustrated.

Hi Alfred,

To help you with your concern regarding the reset failure, let me suggest you to do a startup repair. Kindly follow the steps below:

• Press Windows key
• Hold Shift key then click Restart
• You'll be prompted to the Advance Startup Options
• Select Troubleshoot
• Advanced options
• Startup repair

Please let us know how it goes for us to assist you further.