Windows 10: Is there a fix to this broken icons issue?

submitted by /u/sameera__madushan_
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:)

 

Broken Icons Appearing

Hi Nick,

We still can't identify what causing this broken icons issue. To get more closely at the root cause, we need additional information:

• When did the issue start?
• Have you made any changes prior to this issue?
• What troubleshooting steps have you done so far?
• Does it happen to all the apps icon you are trying to search?

We look forward to your response.

 

Broken Icons Appearing

Hi Marilou Ser,

Well..

• When did the issue start?

Well, I had it for a long time, then I was done and reinstalled Windows 10 Pro with Microsoft Update Tool. It worked fine for a short period of time. I think it appeared in 25th of July, maybe on 24th.

• Have you made any changes prior to this issue?

Not really. When I had it earlier, I searched in YouTube for a solution. There was a way how to solve it. Like I remember, I needed to delete "Icon cache", which was located in "%appdata%/Local", so I deleted, restarted my computer, but it didn't fix anything.

• What troubleshooting steps have you done so far?

I think that in my case Troubleshooting won't help. Yes, I have don't some little research there and didn't find my category.

• Does it happen to all the apps icon you are trying to search?

When I am pressing Windows button and start typing "Settings" it shows "Settings", but with a broken icon. "Settings" opens and works fine. But like I said the earlier only thing that isn't working is the icon.

Best regards.

 

Icons, when will it be fixed.

Hello,

What does it show when you try to change the folder icon?

I suggest you to follow the below steps and check.

1) Right click on folder and select properties.

2) Now go to customize tab and click on change icon and check if you are able to.

Sfc /scannow will inspect all of the important Windows files on your computer, including Windows DLL files. If System File Checker finds an issue with any of these protected files, it will replace it.

Follow the steps:

• 
  Press Windows key + X and select
  Command prompt (Admin).
  
• 
  At the Command Prompt, type:
  sfc/scannow
  

Hope it helps. Please reply to us with the status of the issue.

Thanks.