Windows 10: Is there a problem with Microsoft Sudoku?

Microsoft Sudoku is stating I need a score of 999,999,999 to achieve diamond level. I tried on several PC's, uninstalled and reinstalled program, repaired and reset it, also with no luck. Unable to insert a screenshot.

:)

 

Microsoft Daily Challenge Sudoku

Hi Mary,

There are many possible reasons why you are experiencing issues with Microsoft Sudoku Daily Challenges. It is possible that the app needs an update or an error with the in-game server. To properly isolate your concern, please provide us the following information:

• Did the issue start after an update?
• What troubleshooting steps have you tried so far to resolve the issue?
• Does the same issue occur on your other apps?

In the meantime, we suggest that you install all the critical and important Windows Updates on your PC by following the steps on this

link. You can also check for new app updates on Windows Store by performing the steps on this

link.

 

Microsoft Sudoku app problem.

Hi Norsk,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to perform the below methods and check if it helps.



Make sure the Windows is up to date.

Please check your Windows updates (including optional updates).

• At the Start screen, type Windows Update.
• Select Check for Update.
• Download and Install the latest Windows Updates.

You can uninstall and reinstall Sudoku and check if you get the options remove the ads.

To uninstall:

• 
  Press Windows Key on the keyboard
  
• 
  Type Sudoku
  
• 
  Right click on the app and uninstall.
  
  Install it back from Windows Store.
  
  Check if it helps.
  
  
  
  I hope the information helps. If you have any further queries, please feel free to contact us again. We will be happy to assist you.
  
  
  
  Thank you.
  

 

Microsoft Sudoku in Windows 10

Hi Lance,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.



In order to understand the issue in a better manner, please share the details.

• 
  What do you mean by “I selected to install and I am the owner”?
  
• 
  Can you see MS Sudoku icon in the menu?
  
• 
  Is there any other programs or applications causing the same issue?
  
• 
  Have you completed installing MS Sudoku? Was it successful?
  

I suggest you to download MS Sudoku from the Windows Store and check if it works.

Please reply with the details and updated status of the issue. We will be happy to assist you accordingly.



Thank you.