Windows 10: is there a way to disable bitlocker on my disk?

I followed everything perfect on KB5028997 and all worked but when I went to reenable WinRE it said: "Windows RE cannot be enabled on a volume with Bitlocker Drive Encryption enabled." So now what do I do?

:)

 

External USB HDD drive bitlocker encrypted without a key

Hello CatchyWater7200,

Thank you for reaching Microsoft Community. We're sorry for the inconvenience this has caused you.

I am aware that you're having trouble accessing your external USB disk drive that has been encrypted by BitLocker. I am here to help. Allow me to ask a question.

• Would you mind sharing what exactly the message shows when ask for the USB key?
  

Your drive appears to have been encrypted using BitLocker, a function that guards your data against illegal access. For access to the drive, BitLocker requires a password or recovery key. Since you don't have a BitLocker USB key, you can try using the BitLocker recovery key to unlock the drive. Here are the steps to do that:

1. Connect the external USB disk drive to your Surface Pro 6.
   
2. When prompted to enter the BitLocker key, click on "More options". Or you can enter "Esc" key or the Windows key to continue.
   
3. Click on "Enter recovery key".
   
4. Enter the BitLocker recovery key that you found on your Microsoft account.
   
5. Click on "Unlock".
   

If the above steps don't work, you can try disabling BitLocker on the external USB disk drive. Here are the steps to do that:

1. Connect the external USB disk drive to your Surface Pro 6.
   
2. Open File Explorer and right-click on the external USB disk drive.
   
3. Click on "Manage BitLocker".
   
4. Click on "Turn off BitLocker".
   
5. Follow the on-screen instructions to disable BitLocker on the external USB disk drive.
   

Please note that disabling BitLocker will remove the encryption from the external USB disk drive and make it less secure. Therefore, it's recommended to re-enable BitLocker once you've accessed your files and photos.

Let me know how it goes.

Kind regards,

Lavenia

 

Disabling Bitlocker Encryption

Press the Windows key, type Manage Bitlocker, after it appears in the search, click on Manage Bitlocker.

It will open Bitlocker Manager and list your computer's disks, please share a screenshot of this screen.

 

Disabling Bitlocker Encryption

Thanks for the information, but this is not the correct screen.

You shared a Disk Manager printscreen.

Press the Windows key, type in the search bar Manage Bitlocker, after it appears in the search, click Manage Bitlocker.

It will open Bitlocker Manager and list your computer's disks, please share a screenshot of this screen.